Crystal Preston-Watson’s driving principle as a Senior Digital Accessibility Analyst in Salesforce’s Office of Accessibility is that everyone should be able to do their jobs without any hindrance. As a person with visual impairments, this is an issue Crystal understands all too well.
But if you’d asked Crystal 15 years ago whether she’d be working at a software company evaluating internal tools for accessibility, she might have thought you were introducing a comedy sketch (something she does for fun in her spare time). At that time, Crystal was pursuing a career in journalism, working first as a freelance writer, then as a web editor for an alternative weekly in Denver, and, finally, as an interactive producer at Rocky Mountain News. In all of these roles, she dabbled with CSS and HTML, which eventually propelled her into freelance web development after the newspaper closed.