We’re happy to help with any questions, comments, or requests related to Salesforce’s Privacy Statement, our data privacy practices, or how Salesforce embraces privacy and data protection laws.
Please choose the relevant option below and follow the instructions provided.
Want to learn more about Salesforce's approach to privacy? Visit our dedicated privacy website for information and resources.
For requests about your personal data, please fill out a request form in order to do one of the following:
Request about my personal data - English
Request about my personal data - Deutsch
Request about my personal data - Portugues (Brasil)
Request about my personal data - 日本語
For requests not covered by the options above, submit a Privacy Inquiry form.
Email
Click the “Unsubscribe” link at the bottom of our marketing emails, or visit the Salesforce Unsubscribe Center.
SMS Text
Reply ‘STOP’ to any message, or email your revocation request to privacy@salesforce.com.
App Notifications
Turn off notifications within the settings of the Salesforce apps on your device.
Opting out of marketing does not stop you from receiving essential communications related to your current relationship with us (e.g., subscriptions, event registrations, service announcements, or security information).
Phone Calls
If you wish to add your phone number to our internal Do-Not-Call telemarketing register, submit a Privacy Inquiry form.
You’ll need to include your first name, last name, company, and the phone number you wish to register.
Alternatively, during a telemarketing call you can inform the representative that you do not want to be called again for marketing purposes.
If you receive marketing communications from another company that uses Salesforce services, please contact that company directly to unsubscribe.
Click the “Unsubscribe” link at the bottom of our marketing emails, or complete this form: Opt-out of sharing personal information for contextual marketing purposes.
Review or download Salesforce’s latest Data Processing Addendum (DPA).
You can reach out to your Account Executive with any customer account questions.
To find out the name of your Account Executive, you'll need to log in to our Salesforce support portal, Salesforce Help.
If you're unable to log in, we recommend reaching out to Salesforce Support directly. They can assist you with account access issues and help you connect with your Account Executive.
If you're in the USA or Canada, you can call Salesforce Support at 1-800-667-6389. For other countries, you can find the appropriate phone number on our Salesforce Customer Support Phone Numbers page in Salesforce Help.
If you’re a Salesforce customer, create a Salesforce support case. Log in to Salesforce Help, click "My Cases" or "Contact Support," and then select "Create a Case". You will need to provide details about your issue, such as a subject, a detailed description of the problem and steps to reproduce it, and optionally attach files and add collaborators.
For other Salesforce questions, submit a Contact Us form. To speak to someone right away, call 1-800-667-6389.
For requests not covered by the options above, submit a Privacy Inquiry form.