Announces sforce Toolkit for IBM WebSphere Software Platform

Sforce Toolkit for IBM WebSphere allows enterprises to use leading application development and integration platforms to easily integrate, extend and customize

New York, NY - February 25, 2004 -, the global leader in on-demand customer relationship management (CRM) services, today announced the sforce Toolkit for IBM (NYSE: IBM) WebSphere. Sforce, the world's first on-demand application platform, allows enterprises and solution developers to customize, integrate and extend to create custom tailored CRM solutions. With the new sforce Toolkit for IBM WebSphere, developers and enterprises can leverage WebSphere Application Server and WebSphere Studio Application Developer to build sophisticated CRM solutions that allow key customer and sales information to be integrated across the enterprise, with a fraction of the time and effort required of software-only alternatives. The toolkit is available today at, and is free for both customers and developers using Websphere.

"Using WebSphere with sforce allows us to meet the CRM requirements unique to our business, including integration with our existing AS/400 system," said Ron Wood, vice president of Information Systems at CompBenefits Corporation. "We are able to combine the deployment benefits of and the development capabilities of WebSphere to quickly extend our key business applications with company- and industry-specific functionality. And since we can complete these tasks within our existing WebSphere environment, and using our current skills, the risk and costs of these projects are reduced."

"Together, sforce and the WebSphere platform demonstrate the power of leveraging Web services for building on-demand e-business solutions," said Bill Reedy, vice president of WebSphere Business Development at IBM. "With the availability of this toolkit, enterprises can leverage the integration, portal and application development capabilities of WebSphere to meet their most demanding CRM requirements."

"IBM and share a common vision for how on-demand applications can transform the way companies use and integrate enterprise applications," said Marc Benioff, chairman and CEO of "With this new sforce Toolkit, enterprises can use and WebSphere to realize the same benefits of simplicity and success using Web services development that our 9,000 customers already enjoy in CRM deployment."

The sforce Toolkit for IBM WebSphere includes:
- Sforce Object Browser for WebSphere: Access to sforce Objects, schema definition and configuration information directly within WebSphere Application Studio Designer
- Integrated Help: sforce API reference documentation within WebSphere Application Studio Designer
- Sample Projects: J2EE code examples demonstrate common CRM integration and extension scenarios

Sforce powers, the on-demand customer relationship management (CRM) service used by over 9,000 companies around the world. The open, secure and reliable sforce on-demand application server is the world's first platform for creating client/service applications, and allows developers to customize, integrate and extend the user interface, business logic and data model to support their specific business requirements. Sforce also includes developer community and free Developer Edition, both available at Introduced in June 2003, sforce has been recognized with an Innovation Award 2003 from TMC Labs and judged 2003 Product of the Year by Customer Inter@ction Solutions magazine. Currently more than 50 solution providers, 300 enterprises and 1000 developers are already using sforce to extend and build new applications.

About Salesforce

Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 1-800-NO-SOFTWARE.