Named a Finalist in Three SIIA Codie Awards Categories, Recognizing its Innovative and Visionary Products's on-demand CRM solution is nominated for fourth consecutive year as Best CRM Solution, and has won the category in previous three years

SAN FRANCISCO, Calif. — January 24, 2005 — [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that its industry-leading on demand CRM solution has been named by the Software & Information Industry Association (SIIA) as a finalist for the 2005 Codie Awards for Best Customer Relationship Management Solution, Best Software Service, and Best Application Management Solution.

This is the fourth consecutive year that has been nominated for Best CRM Solution; the company won the award in 2002, 2003 and 2004.

Established in 1986, the Codie Awards are the longest-running awards program in the software and information industry, and acknowledge the most innovative products and services. SIIA, which presents the awards, is the principal trade association for the software and digital content industry. Nearly 1,000 product nominations were submitted for Codie Awards in 63 categories.

"The 20th annual Codie Awards continue the tradition of honoring the best of the software, content and education technology industries," said Ken Wasch, SIIA President. "When one considers the number of outstanding companies that competed this year, being named a Codie Awards finalist is a significant achievement."

The Codie Awards nominations were judged by software and information industry trade journalists, national technology writers and analysts, and education technology specialists. The final round of judging will be conducted by members of SIIA, making this the only peer-review awards program in the industry.

"For the past three years, the judges of the Codie Awards have recognized that delivers the best end-user experience in the CRM marketplace," said Marc Benioff, chairman and CEO, "This latest Codie Awards nomination demonstrates that continues to impress technology experts with the flexibility and ease of use of our CRM service."

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