Microsoft developers can easily integrate Salesforce.com customer information into Microsoft Office System Applications
SEATTLE, WA — Feb. 2, 2005 — Salesforce.com [NYSE: CRM], the market and technology leader in on-demand customer relationship management (CRM), today announced the creation of the sforce Developer Program for Microsoft Office [NASDAQ: MSFT]. Through this program, millions of developers building on Microsoft Office 2000 or newer versions will have access to free tools and resources to help them create solutions that integrate key sales, marketing and support information directly into the Microsoft Office System productivity applications, including Microsoft Office Outlook, Microsoft Office Excel and Microsoft Office Word. Together, these solutions allow Salesforce.com's approximately 214,000 subscribers and 13,300 customers worldwide to extend how they share and manage information, combining the success of on-demand with the productivity of Office.
These new Microsoft Office System integrations are made possible through sforce, salesforce.com's client/service integration platform. Today, a variety of systems and platforms, including enterprise applications, desktop solutions, mobile devices and IP phone systems integrate with Salesforce.com and Supportforce via the sforce Web service API, making key business information available to users from all of their favorite applications and tools. Since its launch in June 2003, the sforce Web service API has grown to represent 20% of Salesforce.com traffic. This translates to millions of requests each day coming from integrated desktop and enterprise applications, rather than from a Web browser alone. Combined with the over 5,000 sforce developers, this activity demonstrates the importance and popularity of sforce solutions for thousands of salesforce.com's customers. With salesforce.com's new program for Microsoft Office, millions of new developers can join the existing community to build on sforce's popularity and create new solutions, such as integrated quoting, proposal generation and analytics solutions, opening on-demand to new possibilities and benefits.
"Salesforce.com's work demonstrates the value of integrating Microsoft Office with enterprise applications," said Adam LeVasseur, group product manager of Microsoft Corp. "We're pleased to see ISVs like Salesforce.com committed to building solutions that integrate with the Microsoft Office System, offering customers software tools that can be used not only for personal productivity, but also as a familiar access point to key enterprise sales, marketing and support data."
The sforce Developer Program for the Microsoft Office System includes:
"A key part of our customers' success is their ability to easily create CRM solutions that meet their unique needs," said Marc Benioff, chairman and CEO, salesforce.com. "This new program builds on that capability and on our vision of providing the world's most customizable CRM by allowing our customers to share and manage customer information from not just their Web browsers, but also via integration with Microsoft's Office System. We are delighted to work with Microsoft to enable a new level of productivity and success for our 13,300 customers."
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.