Receives InfoWorld CRM Technology of the Year Award for Unprecedented Third Year Running Honored for Bringing CRM Success On-Demand to 18,700 Customers Worldwide

SAN FRANCISCO — January 5, 2006 — [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced it has received a 2006 Technology of the Year award from InfoWorld magazine for Best CRM Application. This marks the third consecutive year has earned a Technology of the Year award from the publication.

The Technology of the Year awards recognize 2005's key IT trends, as well as the InfoWorld Test Center analysts' choices for the most innovative and valuable products for 2006. Announced in the January 2, 2006, print edition of InfoWorld, the special report can be found online at

With more than 18,700 customers and 351,000 subscribers worldwide, is the world's most widely used on-demand CRM service and a leader in on-demand applications. In honoring, editors wrote that "the undisputed champ of hosted CRM combines strong features and unparalled extensibility."

InfoWorld's editorial staff assessed technology from CRM products reviewed in the past year. Judging was based on categories which the editors consider important, along with product scores and company adherence to details such as user preferences, innovation and standards. Other companies honored with Technology of the Year awards include industry leaders such as Apple [NASDAQ: AAPL], Cisco [NASDAQ: CSCO] and IBM [NYSE: IBM].

"Once again, we are deeply honored that InfoWorld has recognized our technology, as well as our commitment to meeting and exceeding customer needs," said Chairman and CEO Marc Benioff. "That has received the CRM Technology of the Year award for three consecutive years clearly demonstrates that the computing industry has shifted from traditional software applications and the client/server model to an on-demand world. We will continue innovating to make using on-demand business applications as effortless and successful as possible for our customers." is the world's most widely used on-demand CRM product and a leader in on-demand applications. In the last few months, has been honored with the following accolades: TMC Labs 2005 Innovation Award, HBSA 2005 Entrepreneurial Company of the Year, CRM Magazine's 2005 Market Leader Award for Enterprise, Midmarket and Small Business Suite CRM, SIIA's 2005 Codie Awards for Best Customer Relationship Management Solution and Best Application Management Solution, ISM's 2005 Top 15 CRM,'s 2005 Best Sales Force Automation Solution and the Windows IT Pro Readers' Choice Award for CRM Software.

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