Salesforce.com Named a 2008 CRM Market Award Winner by CRM Magazine
SAN FRANCISCO - September 17, 2008
Salesforce CRM named the winner in Sales Force Automation and Midmarket Suite CRM categories
Honored as a Leader in Enterprise Suite CRM and Small Business Suite CRM
- Salesforce.com [NYSE:
CRM], the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service
(PaaS), today announced that CRM magazine has honored the company with two 2008 CRM Market Awards,
for Midmarket Suite CRM and Sales Force Automation. In addition, Salesforce CRM was named a
Leader in both Enterprise Suite CRM and Small Business Suite CRM. CRM Market Award recipients
are determined "through an extensive three-month process and proprietary rating formula that
involves industry analysts, financial and corporate information, product and functionality
assessments, and scores reflecting customer satisfaction."
"Salesforce CRM provides tremendous value, helping customers make more strategic business
decisions and improve overall operations," said Marc Benioff, chairman and CEO at
salesforce.com. "We're excited to again receive the CRM Market Awards, and to be honored for
enabling our customers to become more efficient, more agile and more profitable."
"CRM magazine is pleased to present the 2008 CRM Market Awards to those companies and
individuals who are raising the bar in their customer relationship initiatives. These efforts are
helping companies streamline business processes, maximize profitability, and provide more value to
customers," said David Myron, editorial director of CRM magazine. "Congratulations to this year's
award recipients. May they continue to raise the standard of CRM excellence."
In addition to salesforce.com receiving the CRM Market Leader Awards, the company's customer
Qualcomm was honored with a CRM Elite Award for its combined Salesforce CRM and EchoSign
deployment. Qualcomm received one of only four CRM Elite Awards bestowed by CRM magazine.
The 2008 CRM Market Awards were presented at the destinationCRM 2008 Conference at the
Marriott Marquis in New York. The complete list of winners has been published in the
September 2008 issue of CRM magazine, available at
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
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