Salesforce.com Wins SearchCRM.com Product of Year Award
SAN FRANCISCO - February 27, 2009
Salesforce CRM deemed "Best CRM Suite" in enterprise category
- Salesforce.com [NYSE:
CRM], the enterprise cloud computing company, today announced that it has received a 2008 Product
of the Year Award from SearchCRM.com. Salesforce CRM was named "Best CRM Suite" in the
enterprise category and "got high marks for innovation and ease of use," according to SearchCRM.com
. The award winners were selected by a panel of independent industry experts and analysts, CRM
professionals, and SearchCRM.com editors, who evaluated 40 products in six CRM categories.
"Salesforce CRM and the Force.com platform have proven that cloud computing is a powerful
solution for any size company looking for a cost-effective and flexible way to improve their
business in today's market conditions," said Marc Benioff, chairman and CEO at salesforce.com.
"We're excited to be recognized by SearchCRM.com for our innovation and the customer success that
Salesforce CRM delivers."
According to SearchCRM.com, Salesforce CRM "edges out the competition as the top-rated
solution in [a] category with a number of very strong candidates." One of the judges
commented: "Its key differentiator is the company's track record of innovation. It has been the
pioneer in establishing the SaaS deployment model for CRM solutions. More recently, it is
innovating through promoting its 'platform-as-a-service initiative' -- Force.com -- a new approach
to application development and distribution."
The esteemed panel of judges in the SearchCRM.com Product of the Year Award competition
included: Bill Band, vice president and principal analyst at Forrester Research; Donna Fluss,
founder and president of DMG Consulting; John Ragsdale, vice president, technology research at
Service and Support Professionals Association; Penny Reynolds, founding partner at The Call Center
School; Mark Smith, CEO and executive vice president of research at Ventana Research; Richard
Smith, vice president and CRM practice director at Green Beacon Solutions; and Suresh Vittal,
senior analyst at Forrester Research.
For more information on the SearchCRM.com Product of the Year Awards, visit:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.