Customers in Canada can access the Salesforce Intelligent Customer Success Platform on AWS Canada (Central) Region
Salesforce is the #1 CRM provider in Canada for the first time and the fastest-growing among the top three largest enterprise software vendors according to Gartner's worldwide all software markets, market share report, based on 2016 total software revenue
Canadian companies of all sizes including Vidyard, Wealthsimple and Xplornet are using Salesforce to connect with their customers in entirely new ways
SAN FRANCISCO and TORONTO — July 12, 2017 — Salesforce (NYSE: CRM), the global leader in CRM, today announced that it is now live on Amazon Web Service (AWS) Cloud infrastructure in Canada. Customers in Canada can access the Salesforce Intelligent Customer Success Platform, including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more, on the AWS Canada (Central) Region.
The company also announced that Salesforce is the #1 CRM software provider in Canada — based on total software revenue for 2016 — and the fastest growing among the three largest enterprise software vendors in the region according to Gartner's worldwide all software markets market share report.
Comments on the News
“As the global leader in CRM, Salesforce is committed to delivering the most trusted, reliable and resilient infrastructure available to our customers,” said Parker Harris, Co-Founder and CTO, Salesforce. “Our alliance with AWS, an industry-leading global public cloud infrastructure, allows us to expand our infrastructure presence more quickly and efficiently so we can support our fast-growing customer base in Canada and around the world.”
“The shift to cloud and customer-centricity combined with the rapid pace of digital transformation is driving unprecedented growth of our Intelligent Customer Success Platform in Canada,” said Richard Eyram, Country Manager, Salesforce Canada. “With the availability of our powerful platform on AWS, we’re poised to further accelerate cloud and CRM adoption in the country and drive innovation and success with our Canadian customers and partners.”
“We are excited to welcome Salesforce and their customers to the AWS Canada (Central) Region,” said Eric Gales, Director, AWS Canada. “The investment in cloud technology by companies like Salesforce is driving adoption across the country and we are proud to work with them to facilitate innovative and agile services to its growing customer base.”
Customer and Salesforce Ecosystem Growth Driving Strong Canadian Business Momentum
With strong customer momentum across the country and Salesforce now live on the AWS Canada Region, located in Montreal, Salesforce is set to further accelerate its growth in Canada. Canadian companies of all sizes including Vidyard, Wealthsimple and Xplornet are using Salesforce to connect with their customers in entirely new ways.
Salesforce is also driving the Canadian economy and job creation. According to research by IDC, Salesforce and its ecosystem of customers and partners in Canada will drive more than 46,000 new direct and indirect jobs and nearly $1.6 billion USD in new GDP in Canada by 2020. Additionally, with Trailhead — Salesforce’s online learning environment — Canadian Salesforce administrators, developers, users and partners have earned 87,000 badges, acquiring valuable skills to succeed in today’s technology-driven economy and be a part of Salesforce’s flourishing ecosystem.
AWS and Salesforce’s Global Strategic Alliance
AWS and Salesforce formed a strategic alliance to simplify and expand how customers capture, analyze and take action on data, delivering five service integrations for mutual customers. Additionally, as part of the alliance, Salesforce selected AWS as its preferred public cloud infrastructure provider. In addition to Canada, Salesforce will also leverage AWS infrastructure to support its growing customer base in Australia, as part of its international infrastructure expansion. The AWS Asia Pacific (Sydney) Region is expected to be generally available to Salesforce customers in the second half of 2017.