Artificial Intelligence
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Salesforce Hires Former Shopify Enterprise CTO Jason Yau to Help Global Brands Transform with #1 AI CRM
Artificial Intelligence
6 in 10 IT Workers Report Shortage of AI Skills in the Public Sector
Salesforce Partners
New Salesforce-WhatsApp Integration Brings Marketing and Service Conversations Together
Artificial Intelligence
Salesforce Introduces New AI Automation and Integration Capabilities Within MuleSoft to Boost Developer and Business Team Productivity
Artificial Intelligence
Salesforce Service Cloud Contact Center Innovations Help Fuel Better Customer Experiences, Revenue Generation Opportunities with Data and AI
Trust
Salesforce’s First 25 Years: Blazing a Trail to the #1 AI CRM
Artificial Intelligence
Retail Roadblock: Lack of Data Strategy Stands in the Way of Generative AI Progress
Automation
Salesforce Pro Suite Launches as an Enhanced All-in-One CRM Solution for Growing Businesses
Artificial Intelligence
Trusted AI Needs a Human at the Helm
Salesforce Response to the Israel-Hamas War
Latest News & Announcements
Company News
Salesforce Hires Former Shopify Enterprise CTO Jason Yau to Help Global Brands Transform with #1 AI CRM
Digital Transformation
Massachusetts Department of Transportation Taps Salesforce to Drive Employee Efficiency and Collaboration
Artificial Intelligence
Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies
Salesforce Partners
New Salesforce-WhatsApp Integration Brings Marketing and Service Conversations Together
Trust
Salesforce Launches Playbook to Help Organizations Fortify Defenses Against New Cyber Risks
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Artificial Intelligence
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AI Balancing Act: How Companies Can Scale LLMS to Improve Performance, Cut Costs, and Help the Environment
Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies
6 in 10 IT Workers Report Shortage of AI Skills in the Public Sector
Salesforce Launches Playbook to Help Organizations Fortify Defenses Against New Cyber Risks
IQVIA and Salesforce Expand Global Partnership to Accelerate the Development of Life Sciences Cloud
Salesforce Introduces New AI Automation and Integration Capabilities Within MuleSoft to Boost Developer and Business Team Productivity
Salesforce Futures: Personal AI Agents Will ‘Forever Change’ Customer-Company Relationships
Salesforce Announces the Beta Availability of Einstein Copilot for Tableau: An AI Assistant to Help Make Everyone a Data Expert
Data
View All Retail Roadblock: Lack of Data Strategy Stands in the Way of Generative AI Progress
25 Years of Innovation: Sales Cloud EVP Reflects on Waves of Change and Looks Ahead
Salesforce’s First 25 Years: Blazing a Trail to the #1 AI CRM
How AI Is Reshaping App Development: Key Trends and Transformative Impacts
Featured Stats
60% of public sector IT professionals identified a shortage of artificial intelligence (AI) skills as their top challenge to implementing AI.
Only 28% of public sector IT professionals say they’re experts in using generative AI as part of their job.
Just 32% of public sector IT professionals say they’re experts in understanding generative AI use cases, such as content creation and data analytics.
All Stories
The scale and size of an AI deployment isn’t inherently advantageous. Rather, when implementing AI, there’s a range of possibilities and trade-offs that should be explored.
Salesforce in the News
Fortune
Want to grow a career in data science? Experts say to keep these ideas in mind
Axios
AI standards, please, tech industry tells NIST
Mobile Marketing
Interview: Salesforce Marketing Cloud on empowering ecommerce success through innovation
Seattle Times
Can Seattle startup Tableau flourish under Salesforce? New CEO thinks so