Customer 360
City of Chicago Launches New 311 System Built on the Salesforce Platform
Year: <span>2018</span>
Digital Transformation
Salesforce co-CEO Keith Block Discusses the Trust Crisis and Digital Transformation in a Q&A with Fortune
Awards and Recognition
The Cheddar Awards: Salesforce Chairman and co-CEO Marc Benioff is 2018’s “Most Woke” Business Leader
Equality
Our Path Towards Equality: The Salesforce Annual Update
Commerce
Salesforce Releases Fifth Edition of “State of Marketing Report” – Marketers Prioritize AI-Powered Personalization and Emphasize Customer Trust
Technology Ethics
Paula Goldman Joins Salesforce as VP, Chief Ethical and Humane Use Officer
Customer Engagement
Q&A: Brian Millham Discusses Salesforce’s Customer Success Group
Public Policy
CNN Profiles Marc Benioff, Highlighting Salesforce co-CEO’s Dedication to Leading with Values and Call for National Privacy Law
Innovation
Salesforce Chief Scientist Richard Socher Discusses the Impact of AI at Fortune Global Tech Forum
Digital Transformation
Salesforce’s Marc Benioff Discusses “Phenomenal” Q3 with with CNBC’s Jim Cramer, Forecasts “Strong Fiscal Year Ahead”
Artificial Intelligence
McKinsey Global Institute: AI Critical for Productivity, Economic Growth
Stakeholder Capitalism
Salesforce co-CEO Marc Benioff Calls for Businesses to Embrace Values-Driven Change in MSNBC Interview