This week Salesforce was out in full force at the Healthcare Information and Management Systems Society (HIMSS) Conference, announcing new innovations in Health Cloud. The enhancements will enable healthcare organizations to provide more connected, intelligent patient engagement and improve outcomes. We also announced a major partnership with Cerner that allows patients to participate in their physician’s decision-making and more easily engage in their own health and care.
Here are additional highlights from the conference:
NYU’s Langone Health center announced the launch of a first-of-its-kind clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. The new platform provides agents with a holistic and customized view of a patient's needs by providing access to both Salesforce Health Cloud and the electronic health record through real-time integration.
Also, Salesforce’s Chief Medical Officer Dr. Josh Newman breaks down the latest Salesforce Health Cloud additions in a video interview filmed at HIMSS.
More About Health Cloud
To meet the needs and expectations of today’s patient, Salesforce continues to deliver new Health Cloud capabilities that enable care providers to improve patient experiences and outcomes, from patient acquisition through post-acute and home care. Salesforce’s AppExchange is bringing new capabilities to Health Cloud, and you can find out more about new Health Cloud innovations here.
Find out how St. John of God Health Care is reimagining the patient admission experience with Health Cloud in an audio interview.
Are you interested in learning more about what’s new in Health Cloud? If so, take our free Trailhead online learning course, which is available here.