Product Accessibility and Inclusive Design

Creating better products — for all.

We are firm in our commitment to product inclusion.

We strive to create products and features that adapt to the changing abilities of everyone navigating the world — products that truly work for everyone. This means we not only focus on ensuring that users with a full spectrum of disabilities are able to use our products, but that we also consider momentary situations or scenarios people could encounter in the different environments where they might use our technology.

Our accessibility efforts not only build trust through creating products that conform to accepted technical standards like WCAG standards and Section 508, but we enable customer success by creating products that fit more user needs and benefit everyone.

We aspire to drive innovation by including individuals with disabilities throughout the development process, highlighting voices that are often excluded in traditional design processes. People with disabilities — lifelong problem solvers — help us understand the different ways people experience our products, increase adoption, and uncover technology solutions that meet all user needs. We believe that inclusion generates product excellence, every time. That’s why we work to design for difference, infusing equity into our products and services from the ground up. We aspire to use inclusive design as one of the elements in our toolkit to break the cycle of exclusion, creating products, services, and experiences that users of all capabilities can access.

Learn about our Inclusive Designopens in a new window and Product Accessibilityopens in a new window efforts on Trailhead.