Salesforce Connections will take place in Chicago on June 17–19, 2019 at McCormick Place West.


You can register right here: Register now.


The registration fee depends on how early you register — the earlier, the better. The current full-conference pass price is $1,299.


Click the login button at the top right of the screen to log in and edit your registration.


If you have not yet registered for Salesforce Connections, begin your registration and follow the instructions. Once you reach the conference page, insert the code into the promo code field. Click “Apply” to recalculate your registration fee.

If you’ve already registered, please forward your promo code to our registration team. Please allow up to two business days for your request to be processed. Any refunds issued will usually post to your account within seven to 10 business days after the request has been processed.


Salesforce Connections accepts the following methods of payment: Visa, Mastercard, Discover, JCB, and American Express. Payment must accompany your registration. Registrations without payment will not be processed.


All cancellation requests must be submitted in writing. Applicable refunds will be processed based on the time and date the request was submitted:

  • Full refund: Cancellation notices must be received by 11:59 p.m. CT on Friday, April 5, 2019

  • 50% refund: Cancellation notices must be received between 12:00 a.m. CT on Saturday, April 6, 2019, and 11:59 p.m. CT on Friday, April 26, 2019

  • No refunds will be processed for cancellation notices received after 12:00 a.m. CT on Saturday, April 27, 2019

Full cancellation and refund terms may be found in the Events Terms of Service.

If you are unable to attend Salesforce Connections, you may transfer your registration to another person within your organization (subject to verification) by submitting the new attendee’s name and contact information. Substitution requests will be processed free of charge if requested by Friday, June 7, 2019, at 11:59 p.m. CT. Substitution requests after this date are subject to a $100 transaction fee. Hotel reservations and session enrollments are not transferable.


Hotel reservations made through Salesforce Connections registration are not transferable. Substituting attendees will need to complete their hotel reservation through the registration process and submit a new credit card to secure the reservation.


Yes. When beginning registration, select the option to register for a colleague. All registrations must be completed and paid for individually.


Please contact Salesforce Connections support (Monday through Friday, 8:00 a.m. to 8:00 p.m. CT) at:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Log a ticket


We expect Salesforce Connections to sell out this year, so we highly recommend you register as soon as possible. Registration is now open.


Salesforce books hotels throughout Chicago at a discounted rate for Salesforce Connections attendees. Accommodations within the Salesforce Connections room block can be booked during the registration process and are available on a first-come, first-served basis.

Note: This is the only official method for Salesforce Connections hotel reservations. Salesforce does not take responsibility for reservations booked through other reservation channels.


If you book a hotel room during the registration process, there are discounted rates and special offers for Salesforce Connections attendees at area hotels. There are several advantages to booking your accommodations through Salesforce Connections registration:

  • Special discounted rates

  • Complimentary in-room internet access at all Salesforce Connections hotels

  • All rooms guaranteed to be nonsmoking

  • Flexible cancellation policy with no penalty if your hotel reservation is canceled within the outlined dates — please check the Salesforce Connections Official Hotel List  and Google Map for details

  • Customer support from Salesforce Connections support


Online hotel bookings for Salesforce Connections can be made during your initial registration. If you wish to add a hotel at a later date, or update your existing reservation information, you can log in to your Salesforce Connections account to make the changes. If you would like assistance in making changes, please contact Salesforce Connections support (Monday through Friday, 8:00 a.m. to 8:00 p.m. CT) at:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Log a ticket

Salesforce Connections reservations will provide rooms at a discounted rate based on hotel availability until 4:00 p.m. CT, Friday, May 24, 2019, or when the group block is fully committed. After this date, rooms might still be available through the hotel directly.


If you reserved a room via the Salesforce Connections registration process, cancellations must be made according to the hotel’s cancellation policy. Failure to do so will incur a penalty equal to the cost of one night’s room and tax. Please check the Official Hotel List for your hotel’s specific cancellation policy.


Hotel reservations made through Salesforce Connections registration are not transferable. The substituting attendee will need to complete a new hotel reservation through the registration process and submit a new credit card to secure the reservation.


No. All attendees must register and book their own hotel reservation.


If you don’t check in to your hotel on your scheduled arrival date, the hotel will charge a one-night’s room and tax to your credit card and cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. If you expect to arrive at your hotel after 11:00 p.m., please contact the hotel directly to ensure they are aware of your late arrival.


All conference hotels will require a one-night deposit as guarantee. The credit card used to make your hotel reservation will be charged the equivalent of one night’s room plus tax after the hotel cutoff date. Please check the Salesforce Connections Official Hotel List for details.


Yes, so long as you are the cardholder for the credit card you present at the time of check-in.


If the credit card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in.


No. To obtain the discounted Salesforce Connections rates, new reservations and changes must be made through Salesforce Connections registration. You can only book the hotel’s published rate with the hotel directly.


No. All hotel reservations made through the registration website are managed by Salesforce Connections support. A final hotel confirmation will be emailed to you approximately four weeks prior to the conference confirming your reservation; this does not include a confirmation number. If you would like to obtain a hotel confirmation, please contact the hotel of booking approximately two weeks prior to the event. You do not need this confirmation number, only a valid government issued ID that you present upon check-in at your hotel.


Please go back and confirm that you entered in the correct hotel code and select the approved dates, usually checking in on Sunday, June 16, or Monday, June 17, and checking out on Wednesday, June 19. If your hotel code is still not working, please contact us for additional assistance.

If you would like to arrive prior or stay later than the event dates (June 17–19) but are not seeing those dates as an option, book into the event dates and once you have a reservation in the system, please contact us to request adjusted dates.

Hotel room inventory at Salesforce Connections is limited and will sell out quickly. For best results, use the check-in date of Monday, June 17, and the checkout date of Wednesday, June 19, when searching for hotels.


For information on things to do during your stay in Chicago, check out


Though June is usually a warmer month, Chicago’s weather can be unpredictable. Please pack layers and check before you arrive.


Midway International Airport (MDW) is the closest major airport, about a 30-minute drive from downtown Chicago. Alternatively, O’Hare International Airport (ORD) is about a 45-minute drive from downtown Chicago.


Salesforce will not provide transportation to and from McCormick Place, conference venues, and hotels during the event. More information on public transportation methods can be found here.


Registered attendees will be able to add sessions to their agenda once the agenda builder tool launches closer to the event. Registered attendees will receive an email notification at that time.


There is a section on the conference registration form for special requests. Please complete this section upon registering or contact us.


Attire for Salesforce Connections is business casual.


For more information, please contact Salesforce Connections support (Monday through Friday, 8:00 a.m. to 8:00 p.m. CT) at:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Log a ticket