Nothing is more important than the health and safety of our customers, partners, and employees. Over the last few weeks, we have been closely monitoring the evolving situation with the COVID-19 outbreak to ensure we are taking every precaution to look after our community. After careful consideration, we’ve decided there will be no physical event for Connections. Instead, we will reimagine Connections as a virtual experience.
For those that have already registered for Connections, registration fees will be automatically refunded, and we will automatically register you for our virtual event. If you have not yet registered, you can register here.
Our top priority is the safety and wellbeing of our customers, partners, employees, and communities. We will share dates for the reimagined virtual experience in the coming weeks.
There will be no cost to join us virtually for Connections.
Yes. A confirmation with your refund receipt will be emailed to you once we have completed the refund. If you have purchased via check or wire transfer, we will contact you directly to verify refund options. If you have not received a refund confirmation email by April 15, 2020, please contact us.
We are no longer offering Salesforce certifications and will be issuing refunds. A confirmation with your refund receipt will be emailed to you once we have completed the refund. If you have purchased via check or wire transfer, we will contact you directly to verify refund options. If you have not received a refund confirmation email by April 15, 2020, please contact us.
Yes. Salesforce will reimburse partners for any sponsorship fees.
If you booked a hotel during registration in the Connections room block, we will automatically cancel your hotel reservation. You will receive a cancellation notice via email. There is no need to contact the hotel directly to confirm the cancellation. At this time, attendees have not been charged the associated deposit for these reservations.
Important: If you booked a hotel reservation outside of the Connections registration system or added any extras to your reservation (i.e., additional room nights), it is your responsibility to cancel and confirm the refund status on any funds paid.
No. Salesforce will not provide reimbursement for airfare and/or hotels that were booked outside of the Connections registration system. Many airlines and hotels are offering flexible refund options at this time due to the COVID-19 situation. Please contact your airline and hotel directly to review options.
Unfortunately, we cannot transfer your registration to Connections 2021.