For information on things to do during your stay in Chicago, check out


Though June is usually a warmer month, Chicago’s weather can be unpredictable. Please pack layers and check before you arrive.


Midway International Airport (MDW) is the closest major airport, about a 30-minute drive from downtown Chicago. Alternatively, O’Hare International Airport (ORD) is about a 45-minute drive from downtown Chicago.


An evening shuttle service will be provided from McCormick Place West at the following times:

  • Monday, June 17, 4:00 p.m.–7:30 p.m.
  • Tuesday, June 18, 4:00 p.m.–11:00 p.m.

Pickup and drop-off for the shuttle service will be at Gate 41 of McCormick Place West. The shuttles will go to the following hotels:

  • Route 1 = Sheraton Grand Chicago, Loews Chicago, InterContinental Chicago
  • Route 2 = Hyatt Regency Chicago, Fairmont Chicago, Swissotel
  • Route 3 = Hilton Chicago, The Blackstone

Attendees can use rideshare (Uber, Lyft, Via) and taxis to get to and from the event. Rideshare companies will drop off at Gate 40 off Indiana Avenue and pick up at Gate 41 (corner of Indiana Avenue and Cermak Road). Taxis will also drop off at Gate 40 and pick up at Gate 41. Some may also pick up at Gate 40, based on demand.

If you plan on driving, you can purchase a parking spot in advance for McCormick Place West Lot A. The address of the parking garage (Parking Lot A) at McCormick Place West is 8341 South Prairie Ave, Chicago, IL 60616.

The Chicago Transit Authority (CTA) has an informational website you can use to plan your trip. You can also download the CTA Downtown Transit Guide.

In addition to rideshare, public transportation, and taxis, a limited shuttle service will be available from 4:00 p.m.–11:00 p.m. Shuttles will have Connections 2019 signage in the window and attendees can pick up a shuttle from the following locations:

  • Sheraton Grand Chicago — boarding curbside on Columbus Drive (Route 1)
  • Loews Chicago — boarding at the Sheraton Grand Chicago (Route 1)
  • InterContinental Chicago — boarding curbside on Upper Illinois Street (Route 1)
  • Hyatt Regency Chicago — boarding curbside on Wacker Drive (Route 2)
  • Fairmont Chicago — boarding at Hyatt Regency Chicago (Route 2)
  • Swissotel — boarding at the Hyatt Regency Chicago (Route 2)
  • Hilton Chicago — boarding curbside on 8th Street (Route 3)
  • The Blackstone, an Autograph Collection — boarding at Hilton Chicago (Route 3)

agenda and sessions


Registered attendees can bookmark sessions to their agenda in the Agenda Builder on the Sessions page.

Please note: Bookmarking a session will not guarantee you a spot in the session. Seats will be available on a first come, first served basis.




There is a section on the conference registration form for accessibility requirements. Please indicate “yes” in this section upon registering, or contact us. A member of our team will contact you to discuss your specific requirements.

Please submit your request by June 10, 2019. Requests are honored to the maximum extent possible.

If you require additional mobility assistance, please contact the accessible shuttle (310-869-6212.) Guests should call the accessible shuttle phone number at least one hour prior to requested service going to and from McCormick; however, we will do our best to transport you as soon as possible. Advanced reservations are recommended.

If you need to rent a scooter or wheelchair to navigate the conference, McCormick partners with Scootaround. Contact Scootaround Mobility Solutions at 888-441-7575 or visit The pickup location for scooters and wheelchairs will be at FedEx on the second floor.

We will have reserved seats in each session for easy access. Please look for “reserved” signs in each room. If you should require any assistance, please let us know and our team can support you onsite.

In an effort to provide a welcoming environment for all Salesforce Connections attendees, we plan to provide dedicated parent’s rooms located on Level 1 and 3 of McCormick Place West.

If you require a refrigerator, please use the parent’s room located on level 3.



Badge pickup will be available on Level 3 of McCormick Place West during the following hours:

Sunday, June 16   9:00 a.m.–5:00 p.m.

Monday, June 17   7:00 a.m.–7:00 p.m.

Tuesday, June 18   7:30 a.m.–5:00 p.m.

Wednesday, June 19   8:30 a.m.–2:00 p.m.


Continental breakfast and lunch will be provided during the event for Full Conference attendees. Food will also be available at The Party at Connections on Tuesday, and light appetizers will be served at the Welcome Reception on Monday.


There will be open space throughout the building, but no meeting rooms will be available for rental.

Coat and bag check will be available at the event on Level 3 of McCormick Place West during the following hours:

Monday, June 17   7:00 a.m.–7:30 p.m.

Tuesday, June 18   7:30 a.m.–5:30 p.m.

Wednesday, June 19   8:30 a.m.–2:30 p.m.


McCormick Place parking information and rates can be found here.



Yes. The Salesforce Events app is your go-to guide for: finding sessions, building your agenda, navigating our campus, and staying in touch with what’s happening during your Connections experience. Download the app now to get ready for Connections. 


If you’re having any trouble with your app and/or logging in, please visit the Connections Techbar located on Level 2 in the Campground/Expo.


Give back and win prizes with Quest. Once you complete all five stops (in no order), you will unlock a donation to our charity partner, Smile Train. You’ll also be eligible to win a prize. See app for more details.

How to play:

  • Download the Salesforce Events app
  • Log in with your Registration ID (located on your badge and in your attendee confirmation emails)
  • Once logged in, tap Play Quest on the home screen

Send your questions and/or feedback in the app by tapping the question mark on Codey’s map. You may also visit the Connections Techbar located on Level 2, next to the Trading Post.



There is a section on the conference registration form for special requests. Please complete this section upon registering or contact us.


Attire for Salesforce Connections is business casual.

At Salesforce, we’re conserving resources, sourcing responsibly, reducing waste, and inspiring Trailblazers to do the same. Refill your Connections water bottle at the event and be sure to drop your lanyard and badge in the recycling box after you are finished. Thank you for helping us leave a smaller footprint on the planet.

We believe our community should be truly open to everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.

Our code of conduct outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior.

We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realize a safe and positive conference experience for everyone.


If you see something suspicious at the event, text us at 978-533-4357.


For more information, please contact Salesforce Connections support (Monday through Friday, 8:00 a.m. to 8:00 p.m. CT) at:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
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