9:00 a.m.–5:00 p.m.

Registration and Badge Pickup

 

7:00 a.m.–7:00 p.m.

Registration and Badge Pickup

 

2:00 p.m.–4:00 p.m.

Customer Success Expo and Sessions

 

4:00 p.m.–5:00 p.m.

Luminary Keynote

 

5:00 p.m.–7:00 p.m.

Welcome Reception in Customer Success Expo
 

7:30 a.m.–5:00 p.m.

Registration and Badge Pickup

 

8:30 a.m.–5:00 p.m.

Customer Success Expo and Sessions

 

10:00 a.m.–11:30 a.m.

Salesforce Keynote: Become a Trailblazer: Build a 360° View of Your Customer

 

1:00 p.m.–1:50 p.m.

Marketing Keynote: Engagement Reimagined for Today's Connected Customer

 

3:00 p.m.–3:50 p.m.

Commerce Keynote: AI Commerce Platform Powers Premium Customer Experiences

 

7:00 p.m.–10:30 p.m.

Connections Party featuring Gwen Stefani

 

8:30 a.m.–2:00 p.m.

Registration and Badge Pickup

 

10:00 a.m.–10:50 a.m.

Service Keynote: The Age of Human-Centric Service

 

9:00 a.m.–2:00 p.m.

Customer Success Expo and Sessions