Consumer Goods Cloud

Add-on Features and Pricing

Maximize the value of Consumer Goods Cloud with specialized add-ons. From industry-specific tools and data intelligence to advanced automation and engagement layers, tailor your platform to meet every complex CPG need.

Data and AI

Available with
Agentforce for Consumer Goods Cloud
$150/user/month*
Supercharge productivity with powerful AI capabilities, purpose-built for Consumer Goods Cloud.

Enterprise
Unlimited
Agentforce 1 Editions
Consumer Goods Cloud Intelligence
$220/user/month*
Get purpose-built analytics and AI-driven insights embedded in the flow of work.
Enterprise
Unlimited
Agentforce 1 Editions
CRM Analytics for Consumer Goods Cloud
$165/user/month*
Get insights from prebuilt and customizable consumer goods-specific analytics and AI-augmented business intelligence. Customer Lifecycle Analytics is included in this add-on.

Enterprise
Unlimited
Agentforce 1 Editions
Data 360 Flex Credits
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Credits can be used for any Data 360 action. Pay your way- pre-purchase, pay-go, and pre-commit options available. Seamlessly transfer your Flex Credits between Data 360 and Agentforce.

Enterprise
Unlimited
Agentforce 1 Editions

Field Execution

Available with
Territory Planning
$75/user/month*
Drive revenue growth with an advanced optimization engine that balances territories and takes planning out of Excel.

Enterprise
Unlimited
Agentforce 1 Editions
Salesforce Surveys Response Pack
$300/1,000 responses*
Continue gathering feedback across all meaningful touchpoints.
Enterprise
Unlimited
Agentforce 1 Editions
Partner Ecosystem Management
Starting at $30/user/month
Extend the power of your CRM to your distribution partners and accelerate route-to-market growth.

Enterprise
Unlimited
Agentforce 1 Editions
SPIFF
$75/user/month
Empower sellers with real-time visibility into incentive pay to motivate peak performance.

Enterprise
Unlimited
Agentforce 1 Editions

Key Account Management

Available with
Channel Revenue Management
$30,000/Org/Year
Scale rebate programs and nurture partnerships with channel revenue management.

Enterprise
Unlimited
Agentforce 1 Editions
Sales Performance Management
$200/user/month
Automate commissions, optimize territories, and map field routes to hit quotas.
Enterprise
Unlimited
Agentforce 1 Editions
Revenue Cloud
Starting at $150/user/month
Streamlined contracting, pricing, quoting and subscription management.

Enterprise
Unlimited
Agentforce 1 Editions
Trade Promotion Optimization (TPO)
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Build baseline and uplift predictions for trade promotion optimization.

Trade Promotion Management

Customer Service

Available with
Digital Engagement
Starting at $75*
Service your field reps in real time.

Enterprise
Unlimited
Agentforce 1 Editions
Feedback Management
Starting at $13,500/org/month*
Automate and analyze feedback at every stage of a customer journey.
Enterprise
Unlimited
Agentforce 1 Editions
Visual Remote Assistant
$50/user/month
Engage customers and employees anywhere with real-time, visual support.

Enterprise
Unlimited
Agentforce 1 Editions
Self-Service
Starting at $2 per resolution
The out-of-the-box AI service agent for every channel.

Enterprise
Unlimited
Agentforce 1 Editions
Service Operations
Starting at $5/100 Experience Signals
Improve customer satisfaction with customer sentiment analytics.

Enterprise
Unlimited
Agentforce 1 Editions
Asset Service Lifecycle Management
$75 user/month*
Maximize asset uptime and revenue with end-to-end asset management from the back office to the field.

Enterprise
Unlimited
Agentforce 1 Editions

Platform and Automation

Available with
Additional Custom Objects
$75/user/month*
Build additional apps on custom objects to realize greater business efficiency. Gives each licensed user access to up to 2,000 custom objects.

Enterprise
Unlimited
Agentforce 1 Editions
OmniStudio — 200,000 Additional Calls
$10,000/org/month
Scale process automation with additional calls.
Enterprise
Unlimited
Agentforce 1 Editions
Business Rules Engine Calls — 100,000 Additional Calls
$10,000/org/month
Configure sophisticated rating procedures with factor tables, functions, and arithmetic.

Enterprise
Unlimited
Agentforce 1 Editions
Salesforce Scheduler
$25/user/month*
Book customer appointments with the right specialist at the right time and place.

Enterprise
Unlimited
Agentforce 1 Editions
Shield
30% of net spend
Meet compliance and industry regulations by protecting, monitoring, and retaining critical Salesforce data.

Enterprise
Unlimited
Agentforce 1 Editions

*Total cost billed annually.
All prices in USD.