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DELIVER STANDOUT SERVICE

Salesforce Essentials is the easy-to-use support solutions that lets you help customers with self-service.

Share your knowledge with customers.

Provide complete, accurate answers to potential questions with an FAQ or knowledge base so customers can easily solve issues on their own.

Customize your help center.

Choose our ready-to-use templates or design your own self-service support center or customer portal to match the look and feel of your website or brand.

Focus on more complex support requests and automate the rest.

Automate repetitive tasks, give consistent answers, and allocate work based on individual availability and expertise.
Ready to try Service Cloud Essentials?