Discover over 70 use cases for AI across your business that will help you deliver amazing customer experiences. Predictions in CRM enable a complete view of your business so you can work smarter, be more productive, and make your customers happier.

What's in the book:

  • Intro to Salesforce Einstein
  • Out-of-the-box predictions for sales, service, marketing, and commerce
  • Custom predictions inside of Salesforce
  • Use cases for every department and industry