Salesforce Einstein is AI for CRM. Think of Einstein like a personal data scientist — it infuses advanced AI capabilities into your apps so everyone can deliver more personalized and predictive customer experiences. Einstein automatically discovers relevant insights, predicts future outcomes, proactively recommends best next steps, and even automates tasks. And with myEinstein, developers and admins can build AI-powered apps — using clicks or code.
Watch this new overview video of Einstein to see how we’re bringing AI to the Salesforce products you know and love.