Summer '13 Release Training

This online training gives you a first look at the Summer '13 release. The training focuses on new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification release exam, use the following guidelines for study:

  • Certified Administrator: Summer '13 Release Exam: Salesforce Chatter, Sales Cloud, Service Cloud, Analytics, and the following topics: Sandbox Templates, Canvas, Permission Sets Enhancements, Improved Setup User Interface, and Formula Enhancements.
  • Certified Developer: Summer ’13 Release Exam:, Analytics, and the following Salesforce Chatter topic: Salesforce Communities.

Note – If you are a Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Certified Advanced Developer or a Certified Technical Architect, you must take the Certified Developer exam.

Training modules


Learn about all the enhancements to the Chatter platform, including Chatter Topics, Publisher Actions, and Salesforce Communities. These new features make collaboration even more adaptable to your business needs and add efficiency for your employees, partners, and customers.
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Sales Cloud

See what's new in the Summer '13 Sales Cloud, including enhancements to Collaborative Forecasts and the introduction of opportunity splits. In addition, you’ll learn about the improvements to the Price Books object and updates to Salesforce for Outlook.
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Service Cloud

Check out the enhancements to Service Cloud products, including the interaction of Chatter Answers and Salesforce Ideas with the newly launched Salesforce Communities. Also learn about the enhancements to Salesforce Knowledge.
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Find out what's new for analytics in Summer '13, including enhanced folder sharing to give you even more control over who can access reports and dashboards.
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Get up to speed on the enhancements to, including additional metro areas available for searching, more fields offered for export from the tab, administrative control over adding and exporting data, and DUNSRight™ Matching capability from Dun & Bradstreet.
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Get up to speed with what’s new on the App Cloud platform in Summer '13, including the improved Setup UI, support of Salesforce Communities, Sandbox templates, the redesigned Developer Console, and App Cloud Canvas. You'll also get the latest information about enhancements to formulas, permission sets, Schema Builder, Apex, and identity management.
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