Winter '13 Release Training

This online training gives you a first look at the Winter '13 release. The training focuses on the new capabilities and enhancements to existing features. There are six training modules, and each one includes feature overviews, relevant use cases, and in-depth demonstrations.

We recommend you take all six training modules, but if you are preparing for a certification release exam, use the following guidelines for study:

  • Certified Administrator: Winter '13 Release Exam: Chatter, Sales Cloud, Service Cloud,, Analytics and App Cloud.
  • Certified Developer: Winter '13 Release Exam: App Cloud, and Analytics.

Note – If you are a Certified Advanced Administrator, Service Cloud Consultant, or Sales Cloud Consultant, you must complete the Certified Administrator exam. If you are a Certified Advanced Developer or a Certified Technical Architect, you must take the Certified App Cloud Developer exam.

Training modules

App Cloud

See what's new with App Cloud in Winter '13. You'll learn about updates and enhancements to the Org-Wide Permission Sets, Visual Workflow, Developer Console and ApexTest.
(5:57 min) Play now ›


Learn about the latest enhancements to analytics including the way you work with joined reports and dashboards.
(2:10 min) Play now ›

Get up to speed on the enhancements to, including enhanced search options, improvements to Administration capabilities and Premium.
(10:01 min) Play now ›

Salesforce Chatter

Learn about what’s new with Chatter, including everything you need to get up and running with the new Chatter Polls feature. You’ll also learn about exciting enhancements to the Chatter platform.
(5:09 min) Play now ›

Sales Cloud

See what's new in the Winter '13 Sales Cloud, including the latest on Forecasts and Customizable Opportunity Teams.
(16:53 min) Play now ›

Service Cloud

Check out the great new Service Cloud features coming out with Winter '13, including enhancements to Case Feeds and Ideas Communities. Also learn about enhancements to Chatter answers, the Service Cloud console, and Salesforce Knowledge.
(18:44 min) Play now ›

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