See it. Dream it. Build it.

The Agentic Enterprise is expanding what’s possible — from how work gets done to how companies connect with customers and grow. Discover how Salesforce customers built real-world solutions and turned possibilities into measurable results.

Luc Paradis, VP of IT and Front Office Technology, The Adecco Group

Salesforce is like switching from a screwdriver to a power drill. Moving from coding everything to low-code or no-code speeds up time to market.

Luc Paradis
VP of IT and Front Office Technology, The Adecco Group
David Walmsley, Chief Digital and Technology Officer, Pandora

We were blown away by Agentforce right away. You get the cellophane off the software, get it installed, and it’s like, okay, that actually works.

David Walmsley
Chief Digital and Technology Officer, Pandora
Velia Carboni, CIO, SharkNinja

Agentforce takes us to a whole new level. We offer so much, and now Agentforce can help our customers navigate all of it to find exactly what they need.

Velia Carboni 
CIO, SharkNinja
Haruka Ishihara, General Manager of Customer Service, LY Corporation

Agentforce’s inherent ability to connect with CRM and MuleSoft, combined with the security layer and traceability of AI processing, made it the safest and most efficient choice for us.

Haruka Ishihara
General Manager of Customer Service, LY Corporation
Caroline Saca Langon, Senior Manager and Global Head of Revenue Technology, Uber

We’ve been able to build out lead-to-cash processes, incentive flows, and approval workflows, all within Salesforce’s flexible platform. 

Caroline Saca Langon
Senior Manager and Global Head of Revenue Technology, Uber

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Genius Sports logo
Customer Story

Genius Sports streamlines global revenue operations with Agentforce Revenue Management

Genius Sports uses Agentforce Revenue Management to automate 80% of invoices and save 90 seconds per quote, streamlining global operations and sales growth.
Tom Hebner, SVP of Agentforce, NeuraFlash
Customer Story

How Engine and NeuraFlash delivered a human-centric voice agent to scale service

Tom Hebner, SVP of Agentforce at NeuraFlash, explains how they turned early voice AI into a scalable, reliable solution that keeps customers engaged.
Goosehead Insurance Logo.
Customer Story

How Goosehead Secures Data & Accelerates Development

Goosehead Insurance transformed data security and development speed with Agentforce 360—achieving 97% fewer errors and 90% faster cycles. Read their story.
TVP and HIOWC logo to the left and MuleSoft logo to the right.
Customer Story

Thames Valley Police and Hampshire & Isle of Wight Constabulary deliver empathetic victim support on demand

A comprehensive, self-serve portal lets citizens check their case status and message directly with their officer — while also lowering contact center call volumes.
Thames Valley Police and Hampshire & Isle of Wight Constabulary logo
Customer Story

Thames Valley Police and Hampshire & Isle of Wight Constabulary free up time and improve user experiences with agentic service

See how the two forces are using Agentforce and an integrated portal to serve members of the public faster, provide updates, and make reporting crimes easier.
Covecta logo
Customer Story

How Covecta Scaled Pipeline 4x by Replacing Inbox Workflows with Salesforce

See how Covecta replaced inbox workflows with Salesforce to 4x their pipeline and establish commercial rigor for global expansion.
LaRae Bennett, Senior Director of Digital Strategy, BioIVT
Customer Story

How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work

LaRae Bennett, BioIVT’s senior director of digital strategy, explains why the time was right for Agentforce — and how clean, unified data made all the difference.
LY Corporation
Customer Story

How LY Corporation’s 100+ businesses operate as one global company.

Salesforce’s Agentic Enterprise architecture helps the expansive, globally distributed organization work better and faster together.
LY Corporation logo and {{product.service}} icon
Customer Story

AI agents reply to LY Corporation’s service emails, reducing rep burnout.

Agentforce instantly resolves 48,000 routine email inquiries per month, filters 99.9% of spam, and routes complex cases with full context.
LY Corporation
Customer Story

Agentic service to resolve 80% of customer FAQ for LY Corporation.

Agentforce resolves 25,000 customer FAQs a month on the Yahoo! JAPAN portal, with every answer grounded in trusted knowledge, order data, and case history.
Portrait of Norihiro Hattori Executive Officer and CIO of LY Corporation
Customer Story

How LY Corporation is building an Agentic Enterprise that delivers top-tier service to 107 million customers.

Executive Officer and CIO Norihiro Hattori shares how LY Corporation is scaling personalized experiences with agentic service, and how they use Slack to engage with AI and each other.
LY Corporation logo
Customer Story

LY Corporation unifies support across 100 services as an Agentic Enterprise.

Learn how LY Corporation turned hundreds of systems into a unified system of work that provides fast, agentic service by chat and email powered by Agentforce.