Customers from General Mills, Pirelli, Spotify, and AAA.

Customer Success Stories

With Salesforce, the world’s favorite companies connect with their customers in a whole new way. With CRM + AI + Data + Trust they boost productivity, get a single view of each customer, and deliver amazing, personalized experiences in real time. See how.

Stories in the spotlight.

Explore all our customer stories.

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Customer Story

UNLV reduces support wait times 80% and raises enrollment 10.6%.

See how UNLV boosted student enrollment and support without extra work for its staff.
Customer Story

Inter boosts ROI 20X with the perfect banking offer.

Learn how Brazil’s first digital bank is leading the way toward personalized banking.
Customer Story

Ennube sends 5,600% more prospect emails with Einstein 1 Sales.

Learn how AI saves Ennube time writing and proofreading with generated sales content.
Customer Story

BACA Systems works at the cutting edge with generative AI.

Learn how the company powers business success using Einstein 1 Sales to boost efficiency.
Customer Story

Ponce Bank enhances experiences with a 360 degree view of customers.

See how unifying data from 54+ systems into one builds smarter, deeper, trusted relationships.
Customer Story

Iron Mountain achieves peak productivity with Einstein AI

Learn how generative AI suggests replies and articles to help agents resolve more cases.
Customer Story

Crexi saves its sales reps 5 hours a day with Sales AI.

Learn how Crexi’s sales team focuses 80% of its time on customers when AI takes on admin tasks.
Customer Story

Automation serves up 25% more sales activity for Grubhub.

Learn how the company delivers on smarter, more strategic selling with one platform for sales data.
Customer Story

Wonolo agents decrease handle times 20% with AI-generated replies.

Learn how AI instills confidence in employees and customers to find the right answers.
Customer Story

PenFed helps members achieve dreams with AI and omni-channel support.

PenFed agents have more time to help 2.9 million members achieve their goals with automation and chat.
Customer Story

AI amplifies the Gucci voice across client service centers.

Learn how Gucci makes every service experience luxurious with AI-powered replies.
Customer Story

Putting drivers first: Pirelli gets proactive with data

Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story

Rossignol brings the magic of the mountains to more people with AI.

Learn how the iconic sports and lifestyle brand uses Salesforce Customer 360 to build stronger connections and drive sales with personalized interactions on every channel.
Customer Story

Sandy Alexander drives faster CRM adoption with Salesforce Starter.

See how Salesforce Starter went from a proof of concept to a source of truth for Sandy Alexander.
Customer Story

See how George Mason redesigns the student experience with automation

George Mason boosts enrollment and meets students where they are with personalized communications tailored to their unique needs.
Customer Story

Sunnova redefines renewable energy delivery.

Learn how the energy services provider uses automation to accelerate the transition to clean energy.
Customer Story

Williams-Sonoma, Inc., builds lifelong customer journeys with data.

See how Williams-Sonoma, Inc. uses AI + data + CRM to engage consumers at every stage of life.
Customer Story

ReserveBar uncorks ecommerce scalability to sell 150K product SKUs.

Learn how ReserveBar sells and delivers fast for 3,500 partners with Commerce Cloud.
Customer Story

One platform, more wishes: Make-A-Wish harnesses data to change lives.

See how it increases transparency and collaboration, and helps grant more wishes to children battling critical illnesses.
Customer Story

Currys’ omnichannel experience wows customers with Salesforce.

Find out how the UK’s electrical retailer of choice took omnichannel to the next level.
Customer Story

Breitling puts sustainability in the spotlight with Salesforce

Luxury watchmaker, Breitling, tracks and manages emissions at every touchpoint with Net Zero Cloud.