Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Customer Success with Agentforce

Customer Success with Data Cloud

Customer success with Salesforce Platform

Explore all our customer stories.

Filter by:

122 Results

No items found

You can [clear filters] to see all items
Customer Story

Crexi saves its sales reps 5 hours a day with Sales AI.

Learn how Crexi’s sales team focuses 80% of its time on customers when AI takes on admin tasks.
Customer Story

Automation serves up 25% more sales activity for Grubhub.

Learn how the company delivers on smarter, more strategic selling with one platform for sales data.
Customer Story

George Mason University boosts student satisfaction and enrollment with automation.

Learn how the revamped student experience led to a 9% increase in high school applications.
Customer Story

Wonolo agents decrease handle times 20% with AI-generated replies.

Learn how AI instills confidence in employees and customers to find the right answers.
Customer Story

PenFed helps members achieve dreams with AI and omni-channel support.

PenFed agents have more time to help 2.9 million members achieve their goals with automation and chat.
Customer Story

Putting drivers first: Pirelli gets proactive with data

Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story

Army JTNC builds an engagement platform to support B2G interactions.

See how government is connecting and driving adoption of the new tools being offered within the DoD.
Customer Story

ReserveBar uncorks ecommerce scalability to sell 150K product SKUs.

Learn how ReserveBar sells and delivers fast for 3,500 partners with Commerce Cloud.
Customer Story

Sunnova redefines renewable engergy delivery.

Learn how the energy services provider uses automation to accelerate the transition to clean energy.
Customer Story

Rossignol brings the magic of the mountains to more people with AI.

Learn how the iconic sports and lifestyle brand uses Einstein 1 to build stronger connections and drive sales with personalized interactions on every channel.
Customer Story

Sandy Alexander drives faster CRM adoption with Salesforce Starter.

See how Salesforce Starter went from a proof of concept to a source of truth for Sandy Alexander.
Customer Story

One platform, more wishes: Make-A-Wish harnesses data to change lives.

See how it increases transparency and collaboration, and helps grant more wishes to children battling critical illnesses.
Customer Story

YETI works fast to immerse shoppers in cool online experiences.

YETI increase mobile conversion rates 63% YOY by building a guided, immersive online storefront for consumers to browse its drinkware products.
Customer Story

Williams-Sonoma, Inc., builds lifelong customer journeys with data.

See how Williams-Sonoma, Inc. uses AI + data + CRM to engage consumers at every stage of life.
Customer Story

One platform, more wishes: Make-A-Wish harnesses data to change lives.

See how it increases transparency and collaboration, and helps grant more wishes to children battling critical illnesses.
Customer Story

Pacific Clinics increases client referrals by 300% with automation.

Learn how Pacific Clinics automates patient onboarding to address high demand.
Customer Story

Currys’ omnichannel experience wows customers with Salesforce.

Find out how the UK’s electrical retailer of choice took omnichannel to the next level.
Customer Story

Breitling puts sustainability in the spotlight with Salesforce

Luxury watchmaker, Breitling, tracks and manages emissions at every touchpoint with Net Zero Cloud.
Customer Story

Robert Kraft's pro sports powerhouse notches its next big win.

Kraft Sports & Entertainment enters a new era with a single view of its 6 million fans.
Customer Story

Santander UK sets up businesses for global success with Salesforce.

Bank sets more businesses up for global success with personalized advice on international trading.
Customer Story

Automation keeps Spotify's ad business growing year over year.

Learn how the streaming giant boosted advertising sales and improved productivity.