CooperVision Boosts Data Protection & Compliance with Salesforce Backup & Recover.

Securing critical Salesforce data for business continuity and regulatory compliance in eye care.

Products Used

CooperVision secures vital Salesforce customer data using a robust backup and recovery system. This ensures swift incident recovery, strengthens data security, and meets strict compliance regulations.

About CooperVision

CooperVision is one of the world’s leading manufacturers of contact lenses dedicated to helping people around the world see better. CooperVision's products are sold in more than 130 countries, and it maintains a strong commitment to working closely with eye care professionals to provide the best solutions for their patients.

The Challenge for CooperVision

CooperVision identified a critical need to make its data structure more resilient during a major org migration. During preparation for the migration and review of its data protection protocols, CooperVision realized that relying solely on inefficient and labor-intensive data backups could lead to extended delays in critical data recovery. Increasing regulatory guidelines further compounded these concerns, mandating robust data protection for compliance. This combination of managing business continuity risks and regulatory pressures made a backup and recovery solution imperative.

We are confident our data is secure and recoverable, allowing us to focus on what really matters—delivering innovative products and services.

Tony Fanale

Senior Director, Commercial Systems, CooperVision

How Salesforce Helps CooperVision

Salesforce is fundamental for CooperVision, holding critical account and customer data related to their network of eye care practitioners, offices, and retailers. Protecting this sensitive information and maintaining its resilience is a top priority to ensure seamless business continuity. The implementation of Backup & Recover enhances their data security, provides for quicker recovery in case of unanticipated incidents, and supports compliance efforts with both internal and external regulatory requirements, making their data infrastructure more resilient and compliant.

The Salesforce Difference

Backup & Recover provides CooperVision with proactive smart alerts that notify users of unusual activity or data anomalies, enabling swift resolution. CooperVision was able to integrate Backup & Recover seamlessly with minimal disruption to their existing Salesforce environment. This solution delivers quicker recovery times from unexpected data loss or corruption, and is instrumental in helping CooperVision meet its compliance obligations. What began as a need to safeguard critical Salesforce data during a migration quickly evolved into a comprehensive strategy for ensuring the long-term security and recoverability of their business information.

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