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Crocs’ Agentic Enterprise enables fun shopping, smart marketing, and AI-powered commerce

Explore Crocs’s solution

The image reads, “Expected increase in autonomous resolution with Agentforce.”

Seamless shopping and support with Agentforce

Grounded in Data 360, a retail superagent recommends products, answers questions, resolves order issues, and knows when to involve a service rep.

The image reads, “85+ countries running on Agentforce Commerce.”

Connected journeys on the #1 Agentic CRM

Product views, purchases, preferences, and loyalty activity combine to guide every campaign, recommendation, and customer journey.

The image reads, “3 agents built in 5 months.”

Building an agent with trusted experts

Collaboration with Rosetree Solutions and Salesforce engineers delivered a scalable multi-agent architecture, strong governance, and rapid time to value.

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About the company

Crocs, Inc. creates casual footwear through Crocs and HEYDUDE, delivering comfort and style to women, men, and children in 85 countries worldwide.

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