By making sales more efficient, Merck gets vital products to its customers in record time. “Salesforce makes us smarter — and smarter means better for our customers,” says Christian Stuppy, Director of Global Marketing.
This retailer used Salesforce to build apps that give online shoppers a highly personalized experience. By getting to know customers in the digital space, ALDO makes in-store visits more personal, too.
From lighting to healthcare, this giant electronics company has a full picture of its customers and markets with Salesforce. Armed with these insights, Philips creates products tailored to consumer needs.
Toyota’s workforce is based in 170 countries around the world — making coordination tricky. Today, Toyota’s hundreds of thousands of staff use Salesforce to swap advice and answers at any hour of the day.
DUFL leaders pride themselves on providing customers with an exceptional experience, a white-glove service without the luxury price tag. The company uses Sales Cloud and Service Cloud to manage accounts and track activity so it can keep current customers happy and win new customers.