ZAC OTERO IS A TRAILBLAZER

“Salesforce is the front door to the new economy — to change your life. You just have to reach for it.”

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TRAILBLAZER SPOTLIGHT

By putting shoppers at the center of its business, adidas keeps winning.

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TRAILBLAZER SPOTLIGHT

KONE drives growth, innovation, and proactive service with Salesforce insights.

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TRAILBLAZER SPOTLIGHT

To fight AIDS more efficiently, (RED) is engaging businesses and consumers with Salesforce.

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Explore all the Trailblazers who are succeeding with Salesforce.

 

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EnterpriseX

ADP transforms sales processes with social selling and mobile apps.

The Salesforce platform helps draw fresh sales leads directly from social media, while mobile apps give team members the flexibility to check accounts and sign contracts on the road.

Financial Services, Enterprise, Sales Cloud, Salesforce Platform

Footwear chain Aldo uses data to show love of its customers.

This retailer used Salesforce to build apps that give online shoppers a highly personalized experience. By getting to know customers in the digital space, ALDO makes in-store visits more personal, too.
Service Cloud, Enterprise, Retail, Salesforce Platform

Activision cut customer-service-related expenses by 25% per year.

This video game maker uses Salesforce to provide better customer service options, both online and with live agents. Customers are happier — and the shift yielded a 378% ROI in just one year.
Service Cloud, High Tech, Enterprise, Marketing Cloud

By putting shoppers at the center of its business, adidas keeps winning.

Originally a brick-and-mortar retailer, adidas quickly became an ecommerce champion. How? By prioritizing the digital experience and investing in a suite of Salesforce products that allow the company to get much closer to consumers.
Enterprise, Marketing Cloud, Salesforce Platform, Service Cloud

A single view of prospect data lifts Algonquin College recruiting rates.

Salesforce provides a record of every conversation with each prospect, minimizing duplicative outreach. In one year, lead generation climbed 23% and collateral fulfillment time was halved.

Sales Cloud, Nonprofit, Enterprise, Service Cloud

AWS grows from a startup to a powerhouse with millions of customers.

Amazon Web Services (AWS) uses Salesforce to guide sales reps on a customized “cloud journey” for customers. 

Sales Cloud, High Tech, Enterprise, Community Cloud

After 160 years, American Express still sets the industry standard.

American Express analyzes corporate spending with Salesforce and turns that data into insight. 

Sales Cloud, Financial Services, Enterprise, Marketing Cloud

American Red Cross mobilizes more volunteers through the cloud.

Consolidated information from 500 field offices on Salesforce allows rapid coordination among disaster volunteers using their own mobile devices.
Sales Cloud, Nonprofit, Enterprise, Service Cloud

See how Amtrak turned an investment in innovation into an investment in their mission.

Amtrak develops a core platform strategy that drives innovation through to the edge of their customer experience.
Enterprise, Service Cloud, Transportation & Logistics, Government

Sales team performance gets supercharged at Angie’s List.

Coaching tools from Work.com and customized Salesforce dashboards have helped produce a 10% increase in average monthly sales per rep, while accelerating onboarding and reducing turnover.

Business Services, Enterprise, , Marketing Cloud

Aston Martin is gearing up for growth.

Aston Martin is gearing up for growth with Salesforce.
Enterprise, Chatter, Sales Cloud, Automotive

Service desk productivity jumps 30% for BMC Software customers.

BMC partnered with Salesforce on Remedyforce, its cloud-based IT service desk. Clients have improved first-call resolution by 90%, reduced live calls by 33%, and raised agent productivity by 30%.

Sales Cloud, High Tech, Enterprise, Community Cloud
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