For nearly three years Cartrawler has relied on the Salesforce Marketing Cloud to coordinate B2C email campaigns and customer engagements. But despite their success, Cartrawler suspected they were only scratching the surface. When it came to maximizing the potential of Marketing Cloud, they didn’t know where to start.
Luxe’s support team has shrunk response times by 40% since using Salesforce — and revved up business. Thanks to that ultra-fast service, its customer base is now growing at an astounding 50% per month.
MobilityWorks sells wheelchair accessible vans to a specialty market that comprises less than 0.5% of Americans. Since Salesforce, its online leads are much more qualified — so reps win more business, faster.
Toyota’s workforce is based in 170 countries around the world — making coordination tricky. Today, Toyota’s hundreds of thousands of staff use Salesforce to swap advice and answers at any hour of the day.