When this startup entered a period of major growth, it needed a scalable customer service solution. “Now any employee can get up and running in just a few minutes,” says Brian Boroff, Head of Customer Operations.
Salesforce has made Belly “far more efficient than we could ever imagine,” says Jeremy von Halle, Director of Sales Enablement. Today, its solutions for contracts, quotes, and billing are all automatically aligned.
This technology company with over 100 million users leveraged an Accelerator engagement to help executives and call center agents quickly understand how Live Agent could help improve overall customer experience.