Applying Chatter to the collaborative price-quote process has cut turnaround time to 24 hours. Previously, price quotes took “anywhere from 48 to 72 hours and hampered our ability to compete,” said Heather Peterson, Senior Business Systems Analyst.
Salesforce has made Belly “far more efficient than we could ever imagine,” says Jeremy von Halle, Director of Sales Enablement. Today, its solutions for contracts, quotes, and billing are all automatically aligned.
DUFL leaders pride themselves on providing customers with an exceptional experience, a white-glove service without the luxury price tag. The company uses Sales Cloud and Service Cloud to manage accounts and track activity so it can keep current customers happy and win new customers.
For nearly three years Cartrawler has relied on the Salesforce Marketing Cloud to coordinate B2C email campaigns and customer engagements. But despite their success, Cartrawler suspected they were only scratching the surface. When it came to maximizing the potential of Marketing Cloud, they didn’t know where to start.