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After rapidly increasing distribution channels and expanding to other product lines, YETI looked to Salesforce for visibility into its sales and service teams, so it could maintain a consistent and personalized experience for customers.
DUFL leaders pride themselves on providing customers with an exceptional experience, a white-glove service without the luxury price tag. The company uses Sales Cloud and Service Cloud to manage accounts and track activity so it can keep current customers happy and win new customers.
Wanting to continue to keep all aspects of its business on Salesforce, Xtreme Lashes also uses several Salesforce native apps from the AppExchange.
“By creating customer journeys with Marketing Cloud, we give every single one of our 1.5 million donors an experience that in the past was reserved only for million-dollar donors,” said CMO Katie Bisbee.