Toyota’s workforce is based in 170 countries around the world — making coordination tricky. Today, Toyota’s hundreds of thousands of staff use Salesforce to swap advice and answers at any hour of the day.
By making sales more efficient, Merck gets vital products to its customers in record time. “Salesforce makes us smarter — and smarter means better for our customers,” says Christian Stuppy, Director of Global Marketing.
When this startup entered a period of major growth, it needed a scalable customer service solution. “Now any employee can get up and running in just a few minutes,” says Brian Boroff, Head of Customer Operations.
From lighting to healthcare, this giant electronics company has a full picture of its customers and markets with Salesforce. Armed with these insights, Philips creates products tailored to consumer needs.