Toyota’s workforce is based in 170 countries around the world — making coordination tricky. Today, Toyota’s hundreds of thousands of staff use Salesforce to swap advice and answers at any hour of the day.
When this startup entered a period of major growth, it needed a scalable customer service solution. “Now any employee can get up and running in just a few minutes,” says Brian Boroff, Head of Customer Operations.
By making sales more efficient, Merck gets vital products to its customers in record time. “Salesforce makes us smarter — and smarter means better for our customers,” says Christian Stuppy, Director of Global Marketing.
From lighting to healthcare, this giant electronics company has a full picture of its customers and markets with Salesforce. Armed with these insights, Philips creates products tailored to consumer needs.