The new business was founded with a focus on measurable return on investment for clients, and a stated mission to give back to the community. When it came time to name the business, Ormond asked, “What are the triggers that we focus on with our engagements?” The answer was the five Ps: people, process, products, profit and loss, and priorities.
Those principles guide 5P Consulting’s work today, as it helps client organizations improve their own productivity by building and improving upon business systems to leverage employee strengths and technology best practices. Most of 5P’s clients are enterprise-size companies, spread across various industries but bound by a shared desire to enact digital and process transformations on their business systems.
By focusing on client success, 5P is able to thrive in the huge and competitive management consulting industry. “We come in and understand what the current business problem and ongoing strategic need is first,” Ormond said. “We come up with actionable solutions to improve how they operate, and then we enable the solutions with technology.” 5P offers complete tech stack and roadmap evaluations, as well as implementation and integration of ERP and CRM systems.
Another thing that differentiates 5P in the consulting world is that it doesn’t have a sales team. “Our team is results-focused, and our framework provides transparency to our clients, so they never have to guess where their project is at or where their money has been spent,” Ormond said. Each of 5P’s 20 team members has a business and technical delivery background; the 5P consultant who meets the client during pre-sales conversations delivers the project from end to end. Ormond said this creates a culture of partnership with clients all the way through the customer lifecycle.