Artificial intelligence (AI) is an emerging technology especially relevant to NCI as of late.
Government agencies, along with their industry partners, are seeing people, processes, and devices connect to one another in unprecedented ways, generating more data as each interaction comes online. As a result, organizations benefit from having more context and greater insight to the programs, services, and events that have the biggest impact on the mission. Organizations benefit from having statistical significance which, when paired with the computing power of the modern era, drives the AI frontier like never before.
Bill Eggers, Executive Director for Deloitte’s Center for Government Insights, commented on this phenomenon in a recent episode of Salesforce’s Our Digital Nation podcast: “No technology is going to play a more important role in all of our lives over the next 10 years than cognitive technologies or AI. None.” Tomorrow's leading institutions will be those that understand not only how to develop data-driven strategies, but also how to place them into practice using the latest tools and innovations—those that take action like NCI.
“Leaders would like to use AI, but they don’t know how. My team works to understand emerging technologies with clear-eyed perspective. We help clients move past buzzwords and hype to find the right solution through objectivity and honest answers,” said Badeau.
Recognizing that effective pioneering in areas like technology or AI tends to require fast, flexible collaboration, NCI turned to Salesforce. Badeau and his team developed an innovation management platform that is making it easier for employees to enhance internal business processes, engage one another around real wins, and explore future-leaning solutions on behalf of their government clients.
GovCon Capture, a bid-and-capture solution built using Sales Cloud, gives NCI’s customer-facing teams a 360-degree view of the data generated about a given contract, big or small. With GovCon Capture, NCI is able to:
- Standardize processes for big pursuits help the business development team properly scope activities to rein in costs.
- Automate task-order management enables rapid response for smaller deals that, together, add up and deliver significant value to agencies.
- Data housed in third-party systems, like ERP systems, on-premises solutions, or other platforms, can be easily integrated.
- Information sharing from a common platform promotes collaboration and prevents “tribal knowledge” from getting lost when people change roles or leave the company. It also lays the groundwork for rich business intelligence - for example, metrics from proposal wins scorecards help the business development team analyze trends and make smarter bids.