Michelin is collaborating with customers to drive superior service now and down the road.
A lot is said about the disruption that the digital revolution has caused to the manufacturing industry. Oftentimes, we point out the inability of manufacturers to adapt their structures to new conditions, which require flexibility and agility. However, technology offers the industry leaders a huge opportunity to resolve one of their historic difficulties: the distance that separates them from their enormous and quickly changing customer base. With digital technology, there is an opportunity to strengthen close relationships with customers, who are more and more connected and have ever increasing service expectations.
Michelin is a Trailblazer in customer and employee experience.
Michelin revs up innovation and accelerates the order-delivery process with Salesforce.
Using a common portal, Michelin connects everyone to everything they need.
Salesforce helps Michelin win over customers and employees.
Michelin account managers save hours of work each week with Salesforce.
Michelin builds on a tradition of innovation.
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