Get the most out of Data Cloud with tips, tricks, and best practices.
Event
Dreamforce 2024: Data Cloud & Agentforce Sessions
Discover the path to trusted enterprise AI. Unlock trapped data with Data Cloud for a 360-degree view of your customers, and deploy grounded, intelligent AI for CRM with Agentforce.
Event
Agentforce World Tour NYC
Experience the groundbreaking AI innovations coming right to you from the main stage of Dreamforce with 135+ sessions, 25+ demos, and 10+ trainings. Get hands-on with Agentforce and build customized agents perfect for your business needs. It's the biggest innovation from Dreamforce and for your business, live in NYC.
Event
Is Your Data Locked Up?
Data Cloud is here to unlock your data and power smart AI. Hear from experts, experience product demos, and get inspired by customer success stories. It’s time to get the most value from your data.
Webinar
Enhance Multi-Org Development with Data Cloud One
Discover how Data Cloud One simplifies connecting data across multiple Salesforce orgs.
Webinar
Govern Your Data at Scale with Salesforce’s Data Cloud
Discover how Data Cloud's robust governance capabilities—including Tagging, Classification, Security, Encryption, and Private Link—can empower your organization with trusted data. Learn how to harness these tools to drive reliable business outcomes and enhance AI experiences.
Webinar
Build a Trusted Data Foundation for Sales Growth with Data Cloud
Learn how to transform your sales strategy with Salesforce Data Cloud by unifying all your data and use AI for sales growth.
Webinar
Deliver Proactive & Personalized Service with Data Cloud
Resolve issues before they happen and notify customers in advance of unavoidable challenges.
Webinar
How Data Cloud Powers Generative AI with Your Enterprise Data
Join product experts from Salesforce as they explore how structured and unstructured data is being used to fuel relevant AI.
Webinar
Delivering Real-Time Customer Support with Data Cloud
Discover how Data Cloud's Sub-Sec E2E Real-Time capability can transform your customer service operations into a proactive, revenue-driving powerhouse.
Webinar
Transform Agentforce's Potential by Surfacing Hidden Unstructured Data
Discover how Data Cloud surfaces key insights from unstructured data to make Agentforce agents intelligent and more accurate.
Demo
Unstructured Data with Data Cloud
This demo explores what unstructured data is, how Data Cloud processes and unlocks insights from unstructured data, and how Data Cloud brings these insights directly to Agentforce.
Demo
Data Cloud: Powered by Zero Copy Partner Network
In this video series, you'll learn how Data Cloud's Zero Copy Partner Network unlocks and shares federated data seamlessly across your Sales, Service, Marketing, and Analytics teams. Empower your organization with a 360° view of each customer in real-time.
Demo
Improve Agentforce with RAG
Learn how to bring unstructured data, like PDFs and technical documentation, to Agentforce to make it more contextually aware.
Demo
Data Cloud Double Click: Improve Customer Retention
Learn how Data Cloud powers triggered actions, audience suppression, and CSAT measurement, and can help you deliver proactive service to retain and grow loyal customers.
Demo
Data Cloud Double Click: Build Targeted Advertising in 3 Steps
Learn how Data Cloud can help with campaign planning, audience building, and advertising activation. Enabling you to acquire more customers like your best customers, without increasing budget.
Demo
Data Cloud Double Click: Generate More Sales with AI
Learn how Data Cloud can power embedded insights, next best action recommendations, and generative AI for personalizing emails - empowering sales teams to close deals faster.
Demo
Data Cloud Double Click: Increase Revenue With Personalized Marketing
Learn how Data Cloud enables advertising insights, waterfall segmentation, and real-time personalization - helping you increase conversion rates through personalized shopping experiences.
White Paper
Data Foundation for the Age of AI
Discover how Data Cloud unifies data to power AI-driven customer experiences and learn more about Salesforce's strategic partnership with AWS, allowing zero copy to any AWS data service.
Infographic
5 Strategies to Activate Unstructured Data
Discover 5 ways to turn untapped unstructured data into business value with Data Cloud.
Guide
Data Cloud Implementation Overview Guide
See how to bring data together, unify that data into unified profiles, and then act on that data across Salesforce and externally with Data Cloud. This guide is for all roles involved in the implementation of Data Cloud.
Help Site
Data Cloud Help
This page is your all-in-one resource to answer any question you have on Salesforce Data Cloud. Learn how to integrate and analyze data from various sources, craft detailed customer profiles, and create targeted audience segments that drive engagement and growth.
Datasheet
Data Cloud Starter Bundle
Configure a Data Cloud prototype that works with your data and targets relevant, predefined use cases across sales, service, marketing, and commerce to help you validate business value.
Datasheet
Data Cloud One: How To Enhance Multi-Org Development with Data Cloud One
Discover how to simplify Data Cloud data access across your Salesforce Org. Data Cloud One is a new feature of Data Cloud, that allows you to access Data Cloud across multiple orgs from one central Data Cloud home org.
Datasheet
Govern your data across Salesforce.
Automate tagging and classification of enterprise data and enforce consistent data access across all data sources.
Article
How to Power Customer Experiences with AI and Sub-Sec E2E Real-Time Data Sync
Learn how to deliver personalized experiences in real time, no matter how or where a customer interacts with the brand.
Article
What is Real-Time Data Activation?
Real-time data activation is the process of turning data into action in real time. Whether it's improving customer experiences, boosting marketing efforts, or making informed decisions, discover how real-time data activation moves organizations from reactive to proactive strategies.
Announcement
Salesforce Announces General Availability of Data Cloud Vector Database
Businesses can now unlock insights from previously inaccessible unstructured data and take action across all channels and touchpoints, including sales, service, marketing, commerce, analytics, and other applications.
Announcement
Inside the Disruptive Force of Data Cloud — Salesforce’s Fastest-Growing Organic Innovation
Learn why Salesforce was recently named a Leader in the Gartner® Magic Quadrant™ for Customer Data Platforms (CDP).
Announcement
Hyperforce Elevates Data Cloud Operational Efficiency with Advanced Scalability and Security
With Hyperforce, Data Cloud enables businesses to scale resources cost-effectively, ensure data is protected with advanced security measures, manage complex data sets with ease, and much more.
Explore more Data Cloud resources by role.
Developers
Read our developer blog to elevate your skills and connect with the larger Salesforce Developers community.
Architects
Connect with Salesforce architects and discover new ways to learn as a leader, builder, and problem solver.
Grow your Data Cloud skills with free, online learning.
Learn Data Cloud with Trailhead
Welcome to your comprehensive Data Cloud learning journey on Trailhead, Salesforce’s free online learning platform.
Stay up to date with Webinars.
Register to join our upcoming live webinars, or listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.
See how companies are using Data Cloud.
Wyndham books faster with Data Cloud, increasing revenue per agent.
Unified customer profiles help hotel owners and service agents personalize guest experiences.
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Bombardier boosts productivity and prioritizes leads more effectively with AI & data.
Learn how Bombardier's sales team sped up lead qualification and sales with real-time insights.
Join the Datablazer Community.
Datablazers are IT and business leaders who are passionate about driving business growth with data and AI powered by Data Cloud. Sign up to join a growing group of members to learn, connect, and grow with Data Cloud.
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