Personalized Healthcare: Moments That Matter
A guide to surrounding patients with truly personalized care when they need it most.
Personalization: Before, During, and After
Today’s most innovative providers personalize every facet of patient care at every stage of the wellness journey. Here’s how you can deliver personalized experiences that are secure, compliant, agile, and interoperable — for every moment that matters. 
The Engagement Moment
Gaps in the healthcare delivery system have become more noticeable in the past year. For providers, a patient-centric, digital-first strategy is no longer a “nice to have.” It’s table stakes for successful, consistent communication with patients — whoever they are, wherever they may be.
Connect, engage, and scale.
Resources
Here’s how to make this moment matter.
 
            
                    
        
    Personalize Care Through Digitization
 
            
                    
        
    Scale Patient Support
 
            
                    
        
    Enhance Patient Engagement
 
            
                    
        
    Unlock Patient Clinical Data
The Care Anywhere Moment
Seemingly overnight, the COVID-19 crisis forced providers to reimagine and immediately implement a virtual health strategy. But replacing in-person interactions with virtual ones will demand more collaboration than ever. 
Simplify, streamline, and personalize.
Resources
Here’s how to make this moment matter.
 
            
                    
        
    Innovate, Collaborate, and Engage from Anywhere
 
            
                    
        
    The Ideal Healthcare Model
 
            
                    
        
    Keep Everyone Connected and Improve Patient Experiences
 
            
                    
        
    Meet Patients Where They Are
The Post-Acute Care Moment
In post-acute scenarios, the most critical steps of the patient’s treatment journey begin after leaving the hospital. It’s also an incredibly challenging moment for providers who must closely monitor patients, usually with a time-intensive patchwork quilt of partners: physician networks, home healthcare workers, family members, and more. 
Collaborate, coordinate, and automate.
Resources
Here’s how to make this moment matter.
 
            
                    
        
    Enable Personalized Interactions
 
            
                    
        
    Reduce Readmissions
 
            
                    
        
    Enhance Patient Engagement
 
            
                    
        
     
            
                    
        
     
                    
        
     
             
             
             
            
                    
        
    