Dreamforce cloud logo
 

WE BELIEVE IN ACCESSIBILITY FOR ALL.

 

Salesforce wants everyone to fully participate at all Dreamforce activities. We’ve worked hand in hand with our disability community partners to make our events fully accessible. Check out the resources below, as well as the Dreamforce Accessibility FAQ, to help you successfully navigate this epic adventure. If your needs have changed since you registered for Dreamforce, please submit your new requests online or via phone. 

U.S. and Canada: 866-855-3818
International: +1-650-416-8832
Monday–Friday, 6:00 a.m.–6:00 p.m. PT

GETTING TO DREAMFORCE

 

Accessibility information for SFO can be found here.

Via BART:

  • Take the Antioch-bound train to the Powell Street station. (Map color: yellow.)

  • There is a 7-minute (0.4 mile) walk or roll to Moscone Center. 

Via Taxi or Rideshare App:

Ground transportation from SFO

See the Travelers with Disabilities section on the Oakland Airport FAQ.

Via BART:

  • Take the Oakland Airport BART connector (located across Terminal 1) to the Coliseum Station.

  • From the Coliseum Station, take any Daly City-bound train to the Powell Street station. (Map color: blue or green.) 

  • There is a 7-minute (0.4 mile) walk or roll to Moscone Center.

Via Taxi or Rideshare App:

Ground transportation from OAK

The BART system is fully accessible to wheelchair users and individuals requiring elevators. Note: Elevators may be out of service; check elevator status for current outages. 

Public transportation from the East Bay:

Public transportation from the South Bay:

  • CalTrain operates from the South Bay and has accessible information here.

Within San Francisco:

MUNI offers train, bus, historic streetcar, and cable-car service within the city of San Francisco. Find out more about MUNI accessibility options here.

Rideshare services such as Uber, Lyft, and others operate in and around the entire San Francisco Bay Area with options available to people with disabilities including those using mobility devices. For those who need assistance or a ramp-equipped vehicle, UberWAV and UberAssist operate within San Francisco and throughout the Bay Area. Note: Rideshare companies may not consistently have on-demand wheelchair-accessible vehicles available. If you need a wheelchair-accessible vehicle, we recommend using public transportation or using taxi apps (for example, Flywheel).

ATTENDING DREAMFORCE

We are pleased to offer the following accessible services for Dreamforce attendees:

 
  • Lower height counters available in each registration area
  • Priority seating available in all keynote and breakout rooms
  • Early access into main keynote rooms
  • Reserved rest stops in common areas
  • Direct connection to audio feed
  • CART or interpreters
  • Captioning on Salesforce LIVE
  • Priority seating available in all keynote and breakout rooms close to the stage
  • Early access into main keynote rooms
  • Support Services Providers (SSP) available upon request during registration
  • Reserved rest stops in common areas
 

SECURING A MOBILITY DEVICE AT DREAMFORCE

If you require a mobility device and haven’t already secured one, please visit the Scootaround Dreamforce page, our preferred vendor, to learn more about offerings. Attendees are responsible for securing their mobility device, payment, and logistics. Please make arrangements to transport your device to and from campus, as we do not have a designated area for parking the device overnight.

 

ACCESSIBLE CAMPUS SHUTTLE

An accessible shuttle will be available during conference hours. If attendees require additional mobility assistance, please contact the accessible shuttle: 310-869-6212 (Kushner & Associates). Guests should call at least one hour prior to requested service going to/from Moscone. Advanced reservations are recommended as availability is limited during peak operating times.

Drop-off/Pickup Location: Moscone West on Howard Street between 4th and 5th streets.

Dreamforce shuttle bus with campus map and schedule
 

WALKING OR ROLLING AROUND CAMPUS

Downtown San Francisco is a walkable area with relatively low inclines. There are consistent curb ramps on street corners and access to most public and private amenities. Tip: If you’re looking to grab a bite to eat, we recommend reviewing the Wheelchair Accessible information under the Business Details section of Yelp or calling ahead if needed.

 

ABILITYFORCE

Abilityforce is an internal employee resource group for people with disabilities and our allies at Salesforce. In partnership with our events team, we strive to make Dreamforce an accessible and inclusive event for everyone. We’ve dedicated over 600 volunteer hours giving back to our community and we’ll be around all week to help our employees and customers get the most out of Dreamforce.

Volunteers will be onsite and able to assist with any accessibility requests. Event staff will also be able to answer accessibility questions and can direct you to an Abilityforce volunteer.

Happy Abilityforce volunteers at Dreamforce