VIDEOS

 

Deloitte Digital + Salesforce®: Deloitte Digital Drives Change

To thrive in the new world of digital, companies need to find new ways to reach customers at every touch point. Success depends on the latest innovations in cloud, analytics, mobile, social and commerce – and a whole new digital mindset.

Advisor Connect

Deloitte’s Advisor Connect solution, built on Salesforce®’s Financial Services Cloud, enables transformation of the financial advisor experience through direct-to-consumer sales capabilities, a unified advisor experience, fiduciary rule compliance, increased productivity, and an exceptional client experience.

Deloitte Digital Bank powered by Salesforce®

Built on the Salesforce Financial Services Cloud®, Digital Bank helps banks create exceptional experiences by providing tailored banking capabilities with accelerated implementation and realization of value.

CoverConnect for Personal Lines by Deloitte Digital

Built on the Salesforce® platform and designed by Deloitte Digital, CoverConnect uses the Financial Services Cloud®, Field Service Lightning™, and Social Studio to demonstrate the art of the possible for personal insurance.

SESSIONS

Tuesday, Septemeber 25, 2018

Thursday, Septemeber 27, 2018

Friday, Septemeber 28, 2018

SPONSOR ASSETS

Consumer Experience in the Retail Renaissance

Based on a survey of 500+ leaders from around the world, this report examines how top brands create truly powerful consumer experiences, and reveals ways to rethink and reinvest in your own approach.

Digital Bank

Built on the Salesforce Financial Services Cloud®, Digital Bank helps banks create exceptional experiences by providing tailored banking capabilities with accelerated implementation and realization of value.  

RetailMe

Deloitte Digital’s RetailMe is a ‘mobile-first’ market offering that retailers can use to reimagine their omnichannel retail experience to increase conversion, enrich customer engagement, and boost in-store productivity.

DigitalMIX™

DigitalMIX™ is a new ecosystem platform that offers unified, personalized experiences across customer engagement channels.

CUSTOMER SUCCESS STORIES

Great Ormond Street Hospital

When nonprofits connect their marketing, fundraising, programs, and IT departments, amazing things can happen. Within 8 months, Bridge for Youth and Great Ormand Street Hospital Charity (GOSH) fundamentally re-engineered the organization, transferring 100 million+ historic records and transforming donor engagement. Salesforce® is now integral to all donor engagement, fundraising, innovation, governance and decision making. Join Bridge and GOSH to hear their stories.

21st Century Fox

Join Marc Benioff and industry trailblazers like Adidas, 21st Century Fox, and Girl Scouts to learn about the future of customer success in the Fourth Industrial Revolution

New York Life

New York Life has redefined the sales experience for their agency channel by rolling out a mobile-enabled Salesforce® solution for agents on the go. Join us to discover how Deloitte Digital and Vlocity helped bring world-class user experience and sales enablement capabilities together to drive productivity, growth, and retention with Salesforce.

FCR Media

For FCR Media, Deloitte Digital built a complete core platform to transition the agency from a print directory into a complete digital solutions provider for Belgian businesses. Deloitte Digital increased FCR Media’s customer acquisition and satisfaction levels utilizing the full breadth of Salesforce® capabilities, including marketing, sales and CPQ, billing, and customer service.

ADDITIONAL LINKS

Deloitte and Salesforce® Pathfinder Program

Salesforce partners with Deloitte to build a bridge into the Salesforce Ecosystem. The Pathfinder program provides the training and accreditation necessary to be positioned for high paying jobs as Salesforce Administrators and Salesforce Developers.

Deloitte Digital and Salesforce® Alliance

The Deloitte Digital and Salesforce alliance puts the future of customer relationships in your hands, helping you connect in entirely new ways.

Dreamforce® 2017: Deloitte Digital Awards

Deloitte received top awards during the Dreamforce 2017 conference, including two Salesforce® Partner Innovation Awards and an industry award.

The future of Salesforce Marketing Cloud® powered by Deloitte Digital

Interview with Mark Lush, a principal and marketing transformation & technology practice leader at Deloitte, to see how he uses Salesforce Marketing Cloud® as a key platform to enable industry-leading customer experiences.