Build a smarter business.

IBM is the global leader in reinventing your industry with Salesforce. Together, our experts change how work gets done by applying business design, real-time insights, automation, and AI across Salesforce and your business. Visit: ibm.com/services/salesforce

 
 

See the story.

See how IBM’s Salesforce practice delivered innovation that matters to business globally.  From Salesforce strategy and design, to implementation, integration, data migration and development, we help clients unlock value from data and make their business smarter.

 

Read the articles.

 

Adapting in the COVID-19 Era

Learn the four ways Salesforce customers are adapting, surviving, and thriving during COVID-19 pandemic.

Modernization at CaixaBank

See how CaixaBank created digital service channels for its customers to access what they need, when they need it.

Contact Center Transformation

Learn how to support your service agents during a contact center transformation.

 

Take a deeper dive.

 

The State of Salesforce

57% of Salesforce customers state their investments made it easier to make pivots in response to COVID-19. Read the special edition of The State of Salesforce to learn how the best companies use Salesforce to engage everywhere and emerge smarter.

 
 
 

Learn More About IBM.