Customer Community
Enable customer self-service, extend business processes, and build deeper customer relationships
Pricing based on volume of usage
- CHATTER COLLABORATION
- Feeds, Groups, Profiles, Q&A
- Files and Files Connect
- COMMUNITY MANAGEMENT
- Moderation and Analytics
- Reputation and Endorsements
- SOCIAL INTELLIGENCE
- Recommendations and Topics
- Search Engine Optimization
- BUSINESS DATA
- Case Escalation
- Knowledge (read-only)
- CUSTOMIZATION
- Custom Branding and Mobile
- Lightning Bolt
- Lightning Community Builder
- PLATFORM
- Workflow and Identity
- API Services
- 10 Custom Objects
Partner Community
Increase sales through resellers, distributors, agencies, and brokers
Pricing based on volume of usage
- SALES FORCE AUTOMATION
- Lead-contact account management
- Opportunity tracking
- Task and event tracking
- Quotes and orders
- Customizable reports and dashboards
- DATA SHARING CONTROLS
- Sharing rules
- Role permissions
- Delegated administration capabilities
- MARKETING AND CONTENT
- Mass emails
- Campaigns
- Content libraries
Employee Community
Drive employee productivity and engagement across your organization
Lightning Platform Starter
$
25
USD/user/month
(billed annually)
(billed annually)
- CHATTER COLLABORATION
- Feeds, Groups, Profiles, Q&A
- Files and Files Connect
- COMMUNITY MANAGEMENT
- Moderation and Analytics
- SOCIAL INTELLIGENCE
- Reputation and Endorsements
- BUSINESS DATA
- Employee Cases
- Account and contact management
- Knowledge (read-only)
- Customizable reports and dashboards
- Task and event tracking
- CUSTOMIZATION
- Custom Branding and Mobile
- Lightning Bolt
- Lightning Community Builder
- PLATFORM
- Workflow and Identity
- API Services
- Role permissions
- 10 Custom Objects*
* For those with more demanding app-building needs there's Employee Apps Plus. Get 100 additional Custom Objects for just $100 USD/user/month (billed annually).
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