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An advisor console with one place to schedule appointments and view key student engagement details.

Education Cloud

Elevate the education experience with Salesforce Education Cloud, the #1 AI CRM for learner and institution success. Scale staff impact with common capabilities and a trusted data foundation for lifelong learning. Deliver proactive support with AI and analytics integrated into Education Cloud apps for each stage of the constituent journey.

Trailblazing institutions put Education Cloud at the center of the constituent experience.

 

What can you do with Salesforce Education Cloud?

Predict key trends, save time with intelligent automation, and be one step ahead of constituent needs with Education Cloud apps for recruitment and admissions, student success, advancement and alumni relations, and academic operations.

Recruitment and Admissions

Nurture prospective students and increase engagement with AI-powered automation that dynamically adapts to key behaviors. Drive applicant success with a connected application experience that's tailored to individual needs based on previously shared data. Scale applications with modular components that can be reused with ease.

An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.

Seamlessly review applications and supporting information from any source – including third-party application data – all in one cohesive view.

A single-application review console to track applicant progress and review transcripts, statements, and more.

Easily track applicant activities across your institution –including cases, inquiry forms, past and upcoming appointments, communications, and more – all in one, comprehensive timeline that updates automatically throughout the applicant journey.

A comprehensive view to track prospective student and applicant engagement timelines, applications, life events, and more.
An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.
A single-application review console to track applicant progress and review transcripts, statements, and more.
A comprehensive view to track prospective student and applicant engagement timelines, applications, life events, and more.

Student Success

Gain a holistic view of students quickly with insights from their entire support network and integrated systems. Teams can securely collaborate on a unified student record over time, share advising notes, and develop personalized care plans that help students reach their goals.

A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.

Get the early indicators required to identify students in need and quickly intervene. Create, automate, and aggregate alerts to take action individually or at scale.

A student portal with case engagement details such as the course, GPA, the number of care plans, and record alerts.

Connect students to the right staff by providing streamlined appointment scheduling with their personal advisors and counselors. Manage dynamic schedules and offer versatile appointment options such as drop-ins.

A console with a scheduling tool to fix appointments and details on the assigned advisors.

Better assess students' needs and eliminate time-consuming processes with AI-powered intake questionnaires. Generate more tailored questionnaires in less time for advising, extracurriculars, and other student programs like study abroad and career services.

An AI tool that helps generate intake assessment questions.
A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.
A student portal with case engagement details such as the course, GPA, the number of care plans, and record alerts.
A console with a scheduling tool to fix appointments and details on the assigned advisors.
An AI tool that helps generate intake assessment questions.

Advancement and Alumni Relations

Provide alumni with an online platform to manage their details and sign up for events and mentoring. Bring alumni together across class years and interests, and understand them better by capturing life events and personal and professional milestones.

An alumni engagement portal with university branding, links to public profiles, and an 'About Me' section.

Capture donations from multiple sources, record various types of gifts, and allocate donations across multiple designations.

A portal with gift entry data such as total gift count and individual donor details, and an option to add/edit donors.

Glean actionable insights from comprehensive fundraising data, and track engagement and participation trends. Monitor key metrics to evaluate efficiency and impact on the institution's mission and strategy.

A student portal with graphs, detailing information on pledged and received donation amounts, and Einstein predictions.
An alumni engagement portal with university branding, links to public profiles, and an 'About Me' section.
A portal with gift entry data such as total gift count and individual donor details, and an option to add/edit donors.
A student portal with graphs, detailing information on pledged and received donation amounts, and Einstein predictions.

Academic Operations

Easily define course and program details throughout the learner lifecycle with prerequisites, corequisites, and recommended courses. Empower faculty to create any type of program including degrees, badges, micro-credentials, and bespoke programs – all while highlighting key skills students will gain upon completion.

A portal with various program options like degree program, certificate, badge, elective courses, and minor collection.

Design, view, and maintain various types of learning program plans across undergraduate, graduate, and continuing education – all in one place. With easy-to-use drag-and-drop functionality, faculty can quickly structure program plans with required or elective courses without having to start from scratch.

A program builder console with course options that can be selected by dragging and dropping.

Effortlessly navigate degree planning for an intuitive and seamless journey to graduation. Streamline degree progress, empower learners, and shape each unique academic journey with an intuitive, drag-and-drop interface.

A degree planning dashboard showing a learning pathway including credit hours and course requirements.

Design a competency-based curriculum that improves workforce readiness for students. Use trusted AI to analyze program and course information, identify market-relevant skills, and then generate a list of skills that can be added to coursework descriptions to help students prepare for the workforce.

Identify, generate, and assign resume-worthy skills to specific courses.
A portal with various program options like degree program, certificate, badge, elective courses, and minor collection.
A program builder console with course options that can be selected by dragging and dropping.
A degree planning dashboard showing a learning pathway including credit hours and course requirements.
Identify, generate, and assign resume-worthy skills to specific courses.

Gain full access to the latest AI innovations for your institution with Einstein 1 Edition for Education.

Coming this June

Education Cloud Pricing

Select the right Education Cloud edition for your institution's needs.

Enterprise Edition

The market-leading CRM with purpose-built functionality for education.

$ 81.25
user / month
USD (billed annually)
  • Apps for the Entire Learner Lifecycle
  • Faculty and Staff Features for Use Across Departments
  • Education Objects, Logic, and Automation

Unlimited Edition

Unlimited market-leading CRM power and support for education.

$ 138.75
user / month
USD (billed annually)
  • All the Features of Enterprise
  • Premier Success Customer Support
  • Additional Features, such as Salesforce Inbox

Usage restrictions apply. These editions require an annual contract. This page is provided for informational purposes only and subject to change. Contact your sales representative for detailed pricing information.

Get the most out of Education Cloud with thousands of partner apps and experts.

Accenture
Infosys
Deloitte
Learn more about AppExchange

Everything you need to maximize ROI.

From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.

Education Cloud FAQ

Salesforce Education Cloud is a CRM platform. It uses the latest Salesforce innovations, such as trusted AI and analytics, to drive learner and institution success. Unlike point solutions, Education Cloud is a configurable platform designed to support multiple use cases across the education journey.

Education Cloud does not run on the Education Data Architecture (EDA). Instead, it has its own, new Education Data foundation that is built within the core Salesforce platform. Education-specific objects for things like grades and courses now live as native objects on the core Salesforce platform.

Salesforce Education Cloud includes purpose-built apps for each stage of the constituent journey, a common capabilites model, a data foundation for lifelong learning, AI, and analytics – all in one platform. Apps support recruitment and admissions, student success, advancement, and academic ops.

Education Cloud is an industry cloud that delivers personalized experiences for students, staff, and alumni. Education Cloud’s common capability model for things like scheduling, case management, and application form-building helps reduce total cost of ownership and scale impact institution-wide.