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An advisor console with one place to schedule appointments and view key student engagement details.

Education Cloud

Power more connected, data-driven experiences with Education Cloud, a deeply unified platform that brings together the #1 AI CRM and next-gen SIS capabilities. Scale staff impact with common capabilities and a flexible data foundation for lifelong learning. Deliver proactive support with agentic AI and analytics integrated into Education Cloud modules for each stage of the constituent journey.

Trailblazing institutions put Education Cloud at the center of the constituent experience.

 

Einstein with an Education icon

See the latest innovations for Education Cloud.

Explore the Summer '25 release:

  • Recruitment and Admissions: Agentforce for Education: Student Recruitment, Campus and Program Finder, Application Campus Preferences
  • Academic Operations: Seamless Registration Experience, Holds and Blocks, SIS Rules Engine
  • Student Success: Agentforce for Education: Student Advising (coming soon)
  • Advancement and Alumni Relations: Agentforce for Education: Prospect Research (coming soon), Philanthropic Research, Gift Planning, Gift Agreements

Recruitment and Admissions

Engage prospective students and deliver instant, personalized support throughout the enrollment journey with Agentforce. Ensure quick, accurate responses, seamless event registration, and efficient application assistance. Give recruiters time back to focus in high-value interactions.

An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.

Nurture prospective students and increase engagement with AI-powered automation that dynamically adapts to key behaviors. Drive applicant success with a connected application experience that's tailored to individual needs based on previously shared data. Scale applications with modular components that can be reused with ease.

An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.

Seamlessly review applications and supporting information from any source – including third-party application data – all in one, cohesive view. Easily see and approve documents, and discover where applicants are getting stuck with clear visibility into each stage of the application process.

A single-application review console to track applicant progress and review transcripts, statements, and more.

Easily track applicant activities across your institution – including cases, inquiry forms, past and upcoming appointments, communications, and more – all in one, comprehensive timeline that updates automatically throughout the applicant journey.

A comprehensive view to track prospective student and applicant engagement timelines, applications, life events, and more.
An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.
An applicant portal with one place for applicants to see outstanding tasks, connect with counselors, and more.
A single-application review console to track applicant progress and review transcripts, statements, and more.
A comprehensive view to track prospective student and applicant engagement timelines, applications, life events, and more.

Academic Operations

From degrees and certificates to badges and micro-credentials, create all types of learning programs aligned to any number of outcomes. Quickly define and structure program details throughout the learner lifecycle with prerequisites, corequisites, and recommended classes.

A program builder console with course options that can be selected by dragging and dropping.

Unify critical student information–academic history, grades, GPA, and more–in one, secure place. Easily manage student holds and blocks to streamline registration and compliance.

A portal with various program options like degree program, certificate, badge, elective courses, and minor collection.

Connect your data and processes for a seamless registration experience. Easily integrate schedules from external sources. Enable learners to find best-fit classes, check availability, confirm eligibility, and complete registration, all in one place.

A case record that shows a student's academic details, including alerts.

Effortlessly navigate degree planning for a seamless journey to graduation. Streamline degree progress, empower learners to make informed program decisions, and shape each unique academic journey with an intuitive interface.

Identify, generate, and assign resume-worthy skills to specific courses.
A program builder console with course options that can be selected by dragging and dropping.
A portal with various program options like degree program, certificate, badge, elective courses, and minor collection.
A case record that shows a student's academic details, including alerts.
Identify, generate, and assign resume-worthy skills to specific courses.

Student Success

Deliver next-gen student experiences that improve retention and satisfaction. Connect students to the right staff with streamlined appointment scheduling. Help learners reach their academic, career, and personal goals with customizable care and action plans. And give them one place to manage their learner journeys with a tailored portal.

A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.

Get the early indicators required to identify students in need and quickly intervene with data-driven alerts. Establish a regular cadence of pulse checks to proactively capture student wellbeing.

A student portal with case engagement details such as the course, GPA, the number of care plans, and record alerts.

Generate comprehensive student summaries of key advising details. Obtain campus policy-based insights and identify best-fit resources to deliver proactive student support. And automate next steps like task or case creation.

A console with a scheduling tool to fix appointments and details on the assigned advisors.

Visualize learners’ progress faster by activating student data–academic, wellbeing, LMS engagement, and more. Take action on AI-powered insights to keep students on track and increase retention.

A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.
A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.
A student portal with case engagement details such as the course, GPA, the number of care plans, and record alerts.
A console with a scheduling tool to fix appointments and details on the assigned advisors.
A student profile with an event timeline and details like term start and end dates, care plans, and credits earned.

Advancement and Alumni Relations

Manage every aspect of fundraising in one unified system, from high-volume gift processing to major gift cultivation. Track designations with precision, organize multi-year campaigns with built-in hierarchy and segmentation, and build lasting donor relationships with tools that elevate every touchpoint.

An alumni engagement portal with university branding, links to public profiles, and an 'About Me' section.

Surface the right prospects at the right time with AI-powered tools that uncover giving potential, family connections, and philanthropic patterns. Streamline research with centralized profiles and insight-rich timelines that evolve with every interaction, helping you build stronger donor pipelines with confidence.

A portal with gift entry data such as total gift count and individual donor details, and an option to add/edit donors.

Support meaningful philanthropy with tools that guide relationship building through donor advised funds bequests, trusts, and blended gifts. Collaborate across teams with structured workflows and align each gift to institutional priorities with gift agreements, estate tracking, and financial modeling.

A student portal with graphs, detailing information on pledged and received donation amounts, and Einstein predictions.

Manage and store detailed prospect research data for alumni, donors, and households. Track and analyze wealth indicators, philanthropic events, research assessments, and key milestones to build a complete picture of your supporters. See every engagement across a supporter’s lifetime and strengthen each relationship.

A research summary
An alumni engagement portal with university branding, links to public profiles, and an 'About Me' section.
A portal with gift entry data such as total gift count and individual donor details, and an option to add/edit donors.
A student portal with graphs, detailing information on pledged and received donation amounts, and Einstein predictions.
A research summary

Education Cloud Pricing

Select the right Education Cloud edition for your institution's needs.

Enterprise Edition

The market-leading CRM with purpose-built functionality for education.
$ 81.25
USD/User/Month
(Billed annually)
  • Apps for the Entire Learner Lifecycle
  • Faculty and Staff Features for Use Across Departments
  • Education Objects, Logic, and Automation

Unlimited Edition

Education CRM with premier support and additional features
$ 138.75
USD/User/Month
(Billed annually)
  • All Features of Enterprise
  • Premier Success Customer Support
  • Additional Features

Usage restrictions apply. These editions require an annual contract. This page is provided for informational purposes only and subject to change. Contact your sales representative for detailed pricing information.

Get the most out of Education Cloud with thousands of partner apps and experts.

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Education Cloud FAQ

Salesforce Education Cloud is a deeply unified platform that includes CRM for higher Education and next-gen student information system (SIS) capabilities. It uses the latest Salesforce innovations, such as agentic AI and analytics, to drive learner and institution success. Unlike point solutions, Education Cloud is a configurable platform designed to support multiple use cases across the Education journey.

Education Cloud does not run on the Education Data Architecture (EDA). Instead, it has its own Education Data foundation that is built within the core Salesforce platform. Education-specific objects for things like grades and courses live as native objects on the core Salesforce platform.

Salesforce Education Cloud includes purpose-built modules for each stage of the constituent journey, a common capabilities model, a data foundation for lifelong learning, agentic AI, and analytics–all in one platform. Modules support recruitment and managing the admissions funnel, academic operations, advising and student success, advancement and higher Education email marketing.

Education Cloud is an industry cloud that delivers personalized experiences for students, staff, and alumni. Education Cloud’s common capability model for things like scheduling, case management, and application form-building helps reduce total cost of ownership and scale impact institution-wide.

Salesforce is embarking on a transformative journey to build a next-generation student information system (SIS) on Education Cloud. By building modular, learner-centric SIS capabilities and releasing them over time, Salesforce offers institutions a more flexible path to embracing a modern system. This initiative represents an important step forward in our commitment to empowering institutions to better activate data with AI, drive unprecedented efficiencies, and cultivate enhanced constituent experiences for years to come.