Energy & Utilities Cloud Pricing
Maximize your operational efficiency, growth, and sustainability initiatives with industry-built solutions ready to deliver value today.
Maximize your operational efficiency, growth, and sustainability initiatives with industry-built solutions ready to deliver value today.
This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
Energy & Utilities Data Model & Integration |
|||||
Configure, Price, and Quote for Energy & Utilities |
|||||
Smart Utility Contact Center |
|||||
Clean Energy Program Management |
|||||
Agent & Mobile Worker Productivity |
|||||
The Best of Salesforce for Sales |
|||||
The Best of Salesforce for Service |
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
Utility Self Service Portal |
|||||
Contact Center Console |
|||||
Case Management |
|||||
Omni-Channel Routing |
|||||
Knowledge Management |
|||||
Service Contracts and Entitlements |
|||||
Chatter |
|||||
Salesforce Mobile App |
|||||
Files |
|||||
Topics and Recommendations |
|||||
Case Auto-Assignment |
|||||
Web and Email Case Capture |
|||||
Case Email Auto-Response |
|||||
Case Escalation Rules and Queues |
|||||
Lead-Contact Account Management |
|||||
Knowledge (Read-Only) |
|||||
Knowledge (Read-Write) |
|||||
Service Console Apps |
|||||
Omni-Channel Routing (Enhanced) |
|||||
Incident Management |
|||||
Omni Supervisor |
|||||
Case Milestone Tracker |
|||||
Service Cloud Voice |
|||||
Computer Telephony Integration (CTI) |
|||||
Orders Management |
|||||
Service Contracts and Entitlements |
|||||
Advanced Case Management |
|||||
Einstein Next Best Action |
5k requests PUPM | Unlimited Requests Per Agent | Unlimited Requests Per Agent | ||
Eistein Case Classification |
5 Data Segments | 5 Data Segments | |||
Einstein Case Routing |
2,000 Routing Predictions user/month | 2,000 Routing Predictions user/month | |||
Einstein Article Reccommendations |
Unlimited for agent users Einstein Article Recommendations in Flow | Unlimited for agent users Einstein Article Recommendations in Flow | |||
Service Replies |
Service Replies | ||||
Conversation Summaries |
Available for purchase | Available for purchase | |||
Einstein Bots |
Available for purchase | Available for purchase | |||
Enhanced Messaging |
Available for purchase | Available for purchase | |||
Feedback Management |
Available for purchase | ||||
Help Center |
Available for purchase | Available for purchase | |||
Service Catalog |
|||||
Authenticated Portal |
Available for purchase | Available for purchase | |||
Customer Community |
Available for purchase | Available for purchase | |||
Work Order Management |
|||||
Service Catalog |
|||||
Asset Management and Product Tracking |
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
Product Catalog |
|||||
Industries Configure, Price & Quote (CPQ) |
|||||
Large Account Sales Management |
|||||
Customer Acquisition Management |
|||||
C&I Multi-Site Quoting |
|||||
Order Management |
|||||
Lead Management |
|||||
Contract Lifecycle Management |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
B2B Order Management |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
B2C Order Management |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Lead Assignment and Routing |
|||||
Lead Scoring |
UE | UE | |||
Duplicate Blocking |
|||||
Web-to-Lead Capture |
|||||
Mass Email |
|||||
Campaign Management |
|||||
Email Productivity |
|||||
Email Templates |
|||||
To Do List |
|||||
Campaign Influence |
5 campaigns per opportunity | 5 campaigns per opportunity | 5 campaigns per opportunity | 5 campaigns per opportunity | |
Account and Contact Management |
|||||
Opportunity Management |
|||||
Customizable Sales Process |
|||||
Einstein Activity Capture |
|||||
Task Management, Activity Feed |
|||||
Person Accounts |
|||||
Sales Console App |
|||||
Sales Teams |
|||||
Salesforce Meetings |
|||||
Advanced Reporting Features |
|||||
Customizable Reports and Dashboards |
|||||
Advanced Reporting Features |
|||||
Embedded Forecast Charts |
|||||
Forecasting Mobile App |
|||||
Enterprise Territory Management |
|||||
Opportunity Splits |
|||||
Opportunity Management |
|||||
Opportunity Scoring |
|||||
Deal Insights |
|||||
Waterfall Chart |
|||||
Sales Cloud Everywhere |
|||||
Salesforce Mobile App |
|||||
Full Offline Mobile Functionality |
|||||
Contracts |
|||||
Sales Orders |
|||||
Quotes |
|||||
Products and Price Books |
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
OmniStudio |
|||||
FlexCards |
|||||
Business Rules Engine |
|||||
Document Generation |
|||||
Document Tracking and Approvals |
|||||
Data Processing Engine |
|||||
Flow Builder |
|||||
Lightning App Builder |
|||||
AppExchange |
|||||
Customizable Profiles and Page Layouts |
|||||
Lightning Platform |
|||||
Email Integration with Gmail or Outlook |
|||||
Field Service Scheduling Optimization |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Field Service Asset, Inventory, and Product Tracking |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Field Service Opportunities |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Developer Sandbox |
|||||
Field Service Mobile App |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | Available for purchase |
Developer Pro Sandbox |
Available for purchase | Available for purchase | Available for purchase | ||
Full Sandbox |
UE | UE | UE | 1 full sandbox include per org | 1 full sandbox include per org |
Partial Sandbox |
1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org | 1 partial sandbox included per org |
Workflow and Approval |
|||||
Custom Profiles and Page Layouts |
|||||
Lightning App Builder |
|||||
Email Templates |
|||||
Data Storage Per User |
|||||
File Storage Per User |
|||||
Unlimited Custom Applications |
|||||
Roles and Permissions |
|||||
Record Types (Per Object) |
|||||
Salesforce Identity |
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
Data Model for Clean Energy Programs |
|||||
Customer Self Serve Portal & Status Check |
|||||
3rd Party Contractor Experience |
|||||
Program Management Console |
|||||
Application Management |
|||||
Budget Management |
|||||
Action Plans and Document Management |
|||||
Energy Savings Calculations Automation |
|||||
Incentive Calculation Automation |
|||||
Outcome Tracking & Discovery Framework Assessment |
Sales $ 275 user/month $ 275 user/month 275 € user/month AU$ 385 user/month 33000 円 user/month 2750 kr user/month £ 220 user/month |
Service $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month |
Sales & Service $ 300 user/month $ 300 user/month 300 € user/month AU$ 420 user/month 36000 円 user/month 3000 kr user/month £ 240 user/month |
Einstein 1 for Sales $ 700 user/month $ 700 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month |
|
---|---|---|---|---|---|
Einstein Conversation Insights |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Energy & Utilities Cloud Intelligence |
Available for purchase | Available for purchase | Available for purchase | ||
Data Cloud |
Available for purchase | Available for purchase | Available for purchase | ||
Scheduler |
Available for purchase | Available for purchase | Available for purchase | ||
Slack — Enterprise Grid |
Available for purchase | Available for purchase | Available for purchase | ||
Sales Programs |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Sales Planning |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Salesforce Maps |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Einstein for Sales |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Digital Engagement |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Service Cloud Voice (BYOT) |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Service Cloud Einstein |
Available for purchase | Available for purchase | Available for purchase | Available for purchase | |
Feedback Management |