As businesses gradually reopen after worldwide closures, many people feel concerned about a second spike in COVID-19 cases. To ensure public safety, local officials have administered on-site preventative measures. Mandatory protocols differ between countries, but anyone can follow these basic guidelines to ensure a safe return to work.

The repercussions of this pandemic are still felt all over the world. Global economies took a massive loss after the closing of brick-and-mortar shops. And many employers continue to struggle with employing a remote workforce. But there are some positive aspects to the 'New Normal'. Like an increased focus on employee well-being or the global incitement to optimise customer’s experience online.

The future of work looks very different than it did just a few short months ago. And while some organisations have discovered new and efficient ways of working, others are stagnant. These businesses need help re-skilling workers in preparation for a return to an unfamiliar landscape.

Below, we've listed a few ways businesses can prepare for the 'Next Normal' and safely return to the workplace after a global pandemic.


Stabilise, re-imagine, grow: Resources to help reopen your business

As we prepare to reopen business in the ‘New Normal’, communication is more important than ever. To help businesses stabilise during a time of regrowth, we launched Now, business leaders can access a wealth of tools for supporting employees and customers, whenever and wherever they need it most.

As new challenges arise, businesses need all the resources possible to navigate change and regrowth. This is why we created the COVID-19 Response Playbook. It's important that every business gets the opportunity to transform, grow stronger, and safely reopen. provides all the tools and information needed to manage the logistics of reopening after lockdown. It also prioritises the health and safety of employees and customers. Businesses can benefit from a range of solutions, such as:

  • Contact tracing and emergency response managements.
  • Shift management and employee wellness assessments.
  • Case studies from industry leaders around the globe and so much more.

In an uncertain and questionable time, provides much-needed answers.


Reopen your business with an integrated platform with full visibility

The platform features four major components:

With these core components, you can make reopening your business after COVID-19 a much smoother experience.


Assess your readiness to return to the workplace

The Command Centre helps track employee wellness, safety concerns, and workplace preparedness data. This gives you a 360-degree view of your readiness to return to work from a single source. Using the data from internal applications and public sources, we can provide uses with the latest COVID-19 updates.

You can also use the Command Centre to:

  • Make informed, data-driven decisions.

  • Customise and trigger workflows, apps and actions for resuming operations.

  • Manage employee wellness data, shift scheduling and preparedness.

  • Extend your new solution with partner apps.

  • Perform contact tracing across employees, meetings, and offices.

  • Address possible barriers to employee health and productivity.

Using the Command Centre, you can reopen with confidence, knowing that you’ve taken crucial steps to protect the workforce.


Reimagine your business for the ‘New Normal’ and beyond

The 'Next Normal' has spread so quickly that some traditional businesses haven’t had time to keep up. They are receding into the shadows of the old world, making employees are feeling isolated and worried. We’re at the beginning of a long journey, but we’re curious and hopeful about the destination.

Here are a few ways you can help get your business running safely again

  • Use the Employee Wellness tools to gather data, create employee health surveys and track wellness trends.

  • Utilise the Shift Management component to plan the return of employees to the workplace and manage office density. Try to avoid large groups in the office or elevators by practicing spatial distancing and scheduling breaks.

  • Help employees skill up on new ways of working, as well as ensure that they’re complying with safety guidelines, by using My Trailhead for Employees.

With, we’ve begun creating a map towards a better, brighter and more connected tomorrow. Getting back to work is the first step – coming together is the next.