Data recovery is a priority in the current climate, as the rise of cloud-based services and the shift to remote working has un-tethered and liberated businesses around the world. A recent study by LogicMonitor found that 87% of global IT decision-makers agree that the COVID-19 pandemic will cause organisations to accelerate their migration to the cloud, with 74% expecting to be almost fully in the cloud within the next five years.
With this increased flexibility, agility, and visibility comes a new concern – SaaS backup. Keeping data safe in the cloud is crucial, so finding the right SaaS backup tools has become a growing concern.
Here are some things to consider when evaluating your SaaS backup strategy, as well as some best practices for data loss prevention.
Using SaaS (Software as a Service) takes away the worries and costs associated with having to maintain in-house infrastructure, but it also means that businesses are responsible for backing up their own data. And in an age when data is king, businesses can’t afford to get this wrong. Finding a trustworthy partner to provide SaaS backup and restore services needs to be at the top of every organisation’s list.
Whether it’s due to human error, bad code, rogue integrations, or malicious intent, data loss can happen to anyone.
Data loss can cause irreparable damage to a business and its clients, including non-compliance fines and productivity losses, so organisations need to get ahead of any potential issues before they arise. Having a backup strategy to keep data safe in the cloud is a great place to start. Having a solution that’s secure, automated, and backed-up daily is even better.
Here are some steps that organisations can take in order to create a robust SaaS backup strategy and keep their data safe in the cloud.
How much data are you willing to lose? Remember – there’s no way to recover data that’s been changed since the last backup, so consider leveraging high-frequency backups, or at least backing up daily.
How quickly do you need your data recovered? Cloud data protection platforms can recover your data in minutes, as opposed to the days or weeks that some out-of-the-box solutions require. Your RTO will go a long way towards determining what SaaS backup solution is right for you.
The best data recovery solutions allow businesses to put their data back together exactly how it was before a problem occurred, whether that was yesterday or six months ago. In order to recover the precise data required, you need to be able to quickly compare data to historical data. Using an automated service with full daily backups is the best way to do this.
Data recovery is great, but don’t forget to back-up metadata and attachments as well. Without metadata, trying to rebuild the relationships between Salesforce data objects can be a painstaking and time-consuming process. And without the ability to maintain these relationships, you’ll only have partial restore capabilities. Try to find SaaS backup tools that can recover metadata and attachments, such as OwnBackup.
Here are some controls you’ll want to include:
Role-based access controls (RBAC) for managing who can access backups
IP whitelisting for controlling domain access
Two-factor authentication for ensuring access is limited to authorised users
Single sign-on for reducing threat surfaces
OwnBackup has built-in security features and has passed Salesforce security reviews.
SaaS backup tools should be as pain-free and user-friendly as possible. Look for dynamic solutions that offer automated backups, proactive monitoring, and first-class support. You don’t want to be stuck having to configure your backup to specific fields and objects.
OwnBackup enables you to access your data even if Salesforce is temporarily unavailable. Being able to access information through a user-friendly, controlled interface outside of Salesforce is important, and backing-up data to an S3 server presents too many access and security issues to be a good solution.
Losing critical data is a nightmare for businesses, especially when data is fuelling so many companies. Coming up with a robust SaaS backup strategy will help you be better prepared for the unexpected, and using the right data recovery solution will help you stay safe and secure.