Mar 01, 2021 By Sebastian Wieland

A Time of Change: How Luxury Brands Can Emerge Stronger Post-COVID

At our Salesforce Live: Switzerland 2020 virtual event, we explored how the COVID-19 pandemic is affecting luxury brands and how they can emerge stronger from the crisis.... Read More

Retail, Commerce, Leading Through Change, Customer Engagement

Feb 24, 2021 By Sebastian Wieland

The Future of Healthcare Unboxed at Salesforce Live: Switzerland

At our Salesforce Live: Switzerland virtual event, we explored the past, present, and future of healthcare with the help of our industry specialists and experts from one of the world’s leading pharmaceutical companies, Novartis.... Read More

Healthcare & Life Sciences, Thought Leadership, Events, Digital Transformation

Feb 22, 2021 By Sebastian Wieland

How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers

If there’s one thing that differentiates the luxury retail market from consumer goods, it’s giving customers a unique and superior experience with every purchase. But what if you own 20 luxury brands and also need to make efficiencies of scale? ... Read More

Customer Engagement, Thought Leadership, Service Cloud, Retail, Marketing Cloud

Feb 08, 2021 By Sebastian Wieland

How Manufacturers Can Turn COVID-19 Disruption into Productive Change

Prior to the pandemic, manufacturing was already transitioning into an exciting new era. Now, extended restrictions on workplace contact are accelerating the industry’s long-awaited digital transformation.... Read More

Manufacturing, Digital Transformation, Leading Through Change, Leadership Insights, Thought Leadership

Feb 04, 2021 By Sebastian Wieland

What Will the 5G-Fueled Future Look Like? Takeaways from Our Telecoms Show

In our recent Salesforce Live: Switzerland show for telecommunications, we explored the telco industry’s relationship to past and future change, with a particular focus on 5G. Take a look at our key takeaways.... Read More

CEO, Customer Service, IT, Cross-Channel Marketing, Corporate Culture, Innovation, Customer Experience, Customer Journey, Digital Transformation

Jan 29, 2021 By Sebastian Wieland

Salesforce Live Switzerland: Insights from the Financial Services Show

In recent years, the financial services sector has become accustomed to rolling with big changes — from the rise of fintechs to the impact of shifting regulations. But this year, as in almost every other sector, the disruption has been monumental.... Read More

Financial Services, Events, Digital Transformation

Aug 27, 2020 By Sebastian Wieland

Salesforce Live: Switzerland – Moments of Change

Salesforce Live: Switzerland is where we bring together some remarkable stories of change and resilience. Learn how to overcome the latest market and landscape challenges.... Read More

Customer Engagement, Digital Transformation, Customer Experience, Customer Success

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Sebastian Wieland

A Time of Change: How Luxury Brands Can Emerge Stronger Post-COVID

The Future of Healthcare Unboxed at Salesforce Live: Switzerland

How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers

How Manufacturers Can Turn COVID-19 Disruption into Productive Change

What Will the 5G-Fueled Future Look Like? Takeaways from Our Telecoms Show

Salesforce Live Switzerland: Insights from the Financial Services Show

Salesforce Live: Switzerland – Moments of Change

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