A Brief Guide to Salesforce in the UAE
Learn what Salesforce is, how to use the #1 AI CRM, and how you can benefit. And see why you should join us at World Tour Essentials Dubai.
Three Ways Marketing Teams Can Overcome Barriers to Customer Engagement
Explore how real-time engagement, better use of tech, and smarter personalisation are helping South African marketing teams overcome new challenges.
How South Africa’s Favourite Brands Elevate Customer Experience
This blog explores key findings from the State of the Connected Customer report. Showing how SA’s favourite brands can upgrade CX through data privacy, customer-centricity, and visibility.
How Companies in the UAE Are Winning Customer Loyalty
Companies in the UAE are using new tactics to win customer trust and loyalty. Here’s how.
How Madi International Empowers Sales with Consumer Goods Cloud
Competition in the consumer goods industry is getting tougher. Learn how Madi International plans to keep driving profitable growth by empowering its sales reps to work faster and smarter.
Empowering Our Customers as Data Privacy & Residency Landscape Changes
Learn how the Hyperforce EU Operating Zone is changing the way our customers around the world are thinking about data privacy and residency.
Discover how customer expectations have changed
Learn about changes to customer engagement and customer expectations in Salesforce’s State of the Connected Customer: Ireland Edition
Important deadline for customers for new standard contractual clauses
As part of our commitment towards trust, we want to remind customers of the deadline to incorporate the latest standard contractual clauses.
Inflation Affects Peak Season Spending: Prioritise Happy Shopper Service
A labour shortage, inflation, and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? By providing customer service they can rely on.
What Is Salesforce Genie?
Salesforce Genie is the real-time platform for customer magic. We answer some basic questions about what it does and how it works.