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The New Normal in European Grocery Shopping

Discover the secret of building loyalty with European shoppers and what today’s consumers really want from the stores they visit.

Don’t Get Left Behind! How Revenue Intelligence Can Supercharge Your Sales Teams

sales strategies

How Revenue Intelligence Can Supercharge Your Sales Teams

Learn how to generate actionable insights, understand pipeline health, and drive predictable revenue growth.

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Why Employee Engagement Is Vital for Retaining Talent

Future of Work

Why Employee Engagement Is Vital for Retaining Talent

Find out how to boost employee engagement to create productive teams that stay with the company longer.

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Feb 02, 2022 By Dirk Schneider

5 Ways to Accelerate Business Transformation and Deliver Value Faster

The Senior Vice President Global Professional Services at Salesforce shares his secret to business transformation and how to deliver value faster to your business. ... Read More

Digital Transformation, Thought Leadership, Digital Business, Customer Satisfaction, Customer Engagement

Aug 23, 2021 By Emilie Musabyimana Ishimwe

How to Navigate New Customer Satisfaction Standards in Belgium

This post is the first in a series of four from the State of Service report 4th edition. Topics include agent agility and the service demand surge, service extension to sales and marketing and beyond and how to invest in employees' experience for service success. ... Read More

Customer Satisfaction, Customer Service, Service, Digital Transformation, Customer Engagement