T-Mobile trusts Salesforce Customer 360 to secure and manage critical customer and business data in this digital-first world. Read on to learn how T-Mobile is using identity management solutions and Customer 360 to safeguard their data....
Read More
The retail industry has seen rapid technological acceleration, and the digital imperative is here. Read on to see how Belgian food retailer Delhaize is using digitalisation to give its customers better experiences....
Read More
Field service organisations need customer-centricity and empathy at scale for greater agility and innovation at the customer point of need. IDC and Salesforce have recently commissioned a new report that looks at the new CX focus for field service delivery....
Read More
The COVID-19 crisis changed everything – including the telco industry. Check out our latest blog, as we speak to industry experts to discover how digital transformation in telco is changing the game, and why customer expectations have never been higher....
Read More
What happens when you suddenly grow faster than expected and your platforms aren’t ready yet for rapid expansion? How do you simplify the technology base to enable growth, safeguard service quality, and even prepare for global expansion? Dutch online grocers, Picnic, found a solution....
Read More
Check out our latest blog to see how Vestas and Salesforce are partnering up to create a greener world and how creating impactful change can be done in a single step....
Read More
Recent events have upended the landscape, and few industries have been as disrupted by the coronavirus as the hotel industry. Check out our latest blog to see how DIA and H-Hotels.com are building business agility to thrive in the new climate....
Read More
There are three pillars required to get maximum value out of inbound payment data: data model, transportation and matching. FinDock is highly focused on supporting companies to get their data at the heart of the CRM to significantly increase the value. Learn about their strategy in this blog....
Read More
Finance Trailblazer Santander Bank Polska has gone live with Salesforce Customer 360 in Poland, enabling them to deliver best-in-class services to their customers....
Read More
