Digital intelligence company Cellebrite is transforming the customer experience. We caught up with Yoav Silberman to learn about the innovative digital commerce portal he’s built and his tips for optimising revenue....
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In this blog, we breakdown our maturity ladder, so you can find out where you stand and learn what must-have tools you need to overtake the competition....
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Unlimint is delivering its payments, card and banking services — and scaling them – during a pandemic. And Salesforce is helping them do it without a hint of disruption. Read our interview with Unlimint's Head of Product Management to find out more....
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T-Mobile trusts Salesforce Customer 360 to secure and manage critical customer and business data in this digital-first world. Read on to learn how T-Mobile is using identity management solutions and Customer 360 to safeguard their data....
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The retail industry has seen rapid technological acceleration, and the digital imperative is here. Read on to see how Belgian food retailer Delhaize is using digitalisation to give its customers better experiences....
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Field service organisations need customer-centricity and empathy at scale for greater agility and innovation at the customer point of need. IDC and Salesforce have recently commissioned a new report that looks at the new CX focus for field service delivery....
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The COVID-19 crisis changed everything – including the telco industry. Check out our latest blog, as we speak to industry experts to discover how digital transformation in telco is changing the game, and why customer expectations have never been higher....
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What happens when you suddenly grow faster than expected and your platforms aren’t ready yet for rapid expansion? How do you simplify the technology base to enable growth, safeguard service quality, and even prepare for global expansion? Dutch online grocers, Picnic, found a solution....
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Check out our latest blog to see how Vestas and Salesforce are partnering up to create a greener world and how creating impactful change can be done in a single step....
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